Dispatcher/Manager Trainee-Commercial Service

1 week ago


St Louis, Missouri, United States DH Pace Full time


Overhead Door of St LouisTM, a DH Pace Company, Inc., is seeking to hire aDispatcher who will effectively coordinate field employees in order to provide service to the customer's satisfaction.

If you have strong administrative and customer service skills, please applyJob Responsibilities:
Assist with employee/job scheduling and provide assistance with technical/mechanical troubleshooting/problem solvingContinually ensure technicians' schedules are cleared of completed job tickets and that open job tickets are in correct technicians' schedules for materials ordered, billing and voided ticketsProvide accurate work orders and picking lists to the warehouse for inventory pullingWorking with service quotes

Job Requirements:

Bachelor's degree preferredProven ability to implement process improvementsMust have excellent communication and organizational skills and a good mechanical and mathematical aptitudeAbility to effectively communicate with the customer and represent the company in a professional manner.

Other duties as assignedWhy DH Pace?DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products.

The company is privately owned and has been in operation over 95 years We have 50+ US offices in 24 states with 2023 company-wide sales of $1 billion.


Our comprehensive benefits package includes:

Medical, dental, and vision options:
Available on the 1st day of the month following your start datePaid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year

Paid Holidays:
New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day

Floating Holidays:

Up to 2 floating holidays per yearCompetitive compensation: Including annual performance evaluations401k retirement plan: Including an employer matchCompany paid: Life insurance, short-term disability, & long-term disabilityand moreSuccessful completion of references, employment verifications, background check, and drug screen required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

41 CFR c)

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