Patient Service Representative Scheduler- UW Health/Prevea Pediatric Cardio- Allouez

1 week ago

Green Bay, Wisconsin, United States Prevea Health Full time


UW Health Green Bay Specialty Clinic is working in coordination with Prevea Health to ensure that patients and families continue to have access to local specialty care.

PSR Scheduler

Come work where we specialize in you We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees.

We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care.
Job Summary

Providing exceptional care for our patients as well as recognizing the value of your co-workers is the expectation of all members of the Prevea Clinic organization.

All members are expected to focus on the patient's needs; relate to all in a friendly, accepting manner; communicate in a positive and professional way to patients and co workers; use time effectively and efficiently; and demonstrate an overall high level of performance.

Schedule all Prevea patient mammograms and appropriately screen as outlined in the scheduling protocols. Answer telephones in a timely and professional manner. Take accurate and appropriate messages.

Welcome patients and inform them of the medical services that we are able to provide other than those they have requested.

To discuss insurance coverage, including usual and customary charges, Medicare, and Medical Assistance availability if necessary.
What you will do

  • Answer any questions that a patient may have and when unsure, direct the patient to the appropriate area.
  • Welcome patients to the Clinic, as well as provide a positive first impression of the Department.
  • Schedule and cancel patient appointments, mammograms, and diagnostic procedures.
  • Answer the telephone; take messages, page physicians, etc.
  • Enter patient insurance coverage information for patients.
  • Inform patients of the variety of services that are offered by the Clinic and the expectations of the Clinic from our patients.
  • Willingness to learn all aspects of the department.
  • Help with any job related items that may arise.
  • Works collaboratively with the mammogram department and breast Health Coordinator.
  • Works closely with breast surgeon(s) staff in scheduling appointments.
  • Some Cash handling and the collection of any payments is required in accordance with Prevea Policies and Procedures.
Education Qualifications

  • Medical terminology helpful. Preferred
  • Will be expected to learn two (Prevea and St. Mary's Hospital) scheduling systems. Required
Experience Qualifications

  • Prior receptionist experience or job related experience. Required
Skills and Abilities

  • Ability to work with patients of all ages in a courteous and professional manner.
  • Must be empathetic, yet responsive to patients' needs.
  • Ability to ask for payments required in a tactful manner.
  • Good organizational skill and the ability to work independently.
  • Ability to handle difficult situations, while maintaining a professional demeanor.
  • Flexible with personal schedule to meet the needs of the department.
  • Willing to accept change in a positive way in order to see the department strive forward.
  • Knowledge of computer system with emphasis on scheduling, registration and insurance screens.
  • Knowledge of Medicare, Medical Assistance, third party payers, and other programs associated with Prevea.
Physical Demands

  • Sit - Constantly
  • Stand - Rarely
  • Walk - Rarely
  • Drive - Rarely
  • Climb (Stairs/Ladders) - Rarely
  • Bend (Neck) - Frequently
  • Gross Manipulation (Hands/Arms) - Rarely
  • Squat - Rarely
  • Twist/Turn (Neck) - Occasionally
  • Lift/Carry 0-10 lbs. - Rarely
  • Lift/Carry 11-25 lbs. - Rarely
  • Lift/Carry 26-35 lbs. - Rarely
  • Push/Pull up to 10 lbs. - Rarely
  • Push/Pull 11-25 lbs. - Rarely
  • Push/Pull 26-35 lbs. - Rarely
  • Reach (Above shoulder level) - Rarely
  • Reach (Below shoulder level) - Constantly
  • Simple Grasping (Hands/Arms) - Constantly
  • Fine Manipulation (Hands/Arms) - Constantly
  • Gross Manipulation (Hands/Arms) - Constantly
Working Conditions

  • Noise - Occasionally
Hearing Requirements

  • Hears Whispers < 3 feet - Constantly
  • Hears Whispers 3-8 feet - Constantly
Vision Requirements

  • Color Discrimination - Constantly
  • Near Vision (Correctable to Jaeger 2 or 20/30 binocular) - Constantly
  • Distance Vision (Correctable to Snellen chart 20/30 binocular) - Constantly
Prevea is an Equal Employment Opportunity/Affirmative Action employer.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire.

Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

  • Patient Service Representative- Howard- Casual

    1 week ago

    Green Bay, Wisconsin, United States Prevea Health Full time

    The days/shifts are Tuesdays and Thursdays 4-8pm and every other Friday 4-8pm Saturday/Sunday 8-4pm. This position will work 18 hrs per week Patient Service Representative Come work where we specialize in you We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness,...

  • Patient Service Representative Supervisor- Howard

    7 days ago

    Green Bay, Wisconsin, United States Prevea Health Full time

    PSR Overnight SupervisorCome work where we specialize in you We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team...

  • Patient Service Representative Supervisor- Howard

    1 week ago

    Green Bay, Wisconsin, United States Prevea Health Services Full time

    Description PSR Overnight SupervisorCome work where we specialize in you We have nearly 2,000 reasons for you to consider a career with Prevea Health—they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of...

  • Pathologist Opportunity at Physician-owned

    1 week ago

    Green Bay, Wisconsin, United States Prevea Health Full time

    Pathologist Opportunity at HSHS St. Mary's Hospital About the Company: HSHS St. Mary's Hospital Medical Center provides care for patients in various medical areas such as orthopedics, digestive health, emergency services, heart health, and more. The hospital is known for its compassionate patient care and commitment to the community since 1900. Job...

  • Process Improvement Manager- Hansen

    1 week ago

    Green Bay, Wisconsin, United States Prevea Health Full time

    JOB POSTINGProcess Improvement Manager Come work where we specialize in you We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of...

  • Neurology - Clinical Neurophysiology Psychology Job with Prevea Health in Green Bay, WI

    2 months ago

    Green Bay, Wisconsin, United States Prevea Health Full time

    Opportunity Join a well-established comprehensive neuroscience group consisting of neurosurgeons, neurologists including pediatrics and adult neuropsychologists and therapistsConduct neuropsychological evaluations, including interviews, behavioral observations, testing, scoring of protocols, interpretation of results and report preparationCommunicate...

  • Family Medicine

    3 weeks ago

    Green Bay, Wisconsin, United States Prevea Clinic, Inc. Full time

    Prevea Health, a physician-owned and led multi-specialty group, is seeking Family Medicine Physicians to join Prevea Health in several locations in Wisconsin.Opportunity HighlightsOutpatient Family Medicine with newborn roundingCall schedule 1/30+ with rotated holidaysPrevea-owned nurse triage for after-hour patient callsEpic, electronic medical record...

  • Family Medicine

    2 months ago

    Green Bay, Wisconsin, United States Prevea Clinic, Inc. Full time

    Prevea Health, a physician-owned and led multi-specialty group, is seeking Family Medicine Physicians to join Prevea Health in several locations in Wisconsin.Opportunity HighlightsOutpatient Family Medicine with newborn roundingCall schedule 1/30+ with rotated holidaysPrevea-owned nurse triage for after-hour patient callsEpic, electronic medical record...

  • Outpatient Internal Medicine

    3 weeks ago

    Green Bay, Wisconsin, United States Prevea Clinic, Inc. Full time

    Prevea Health, a physician-owned and led multi-specialty group, is seeking an Internal Medicine physician to join Prevea Health in Green Bay and Sheboygan, Wisconsin.Opportunity Highlights100% outpatient practice with 1 in 14 phone call only call rotationCollaborate patient care with our outstanding network of subspecialty physiciansAbility to expand...

  • Outpatient Internal Medicine

    2 months ago

    Green Bay, Wisconsin, United States Prevea Clinic, Inc. Full time

    Prevea Health, a physician-owned and led multi-specialty group, is seeking an Internal Medicine physician to join Prevea Health in Green Bay and Sheboygan, Wisconsin.Opportunity Highlights100% outpatient practice with 1 in 14 phone call only call rotationCollaborate patient care with our outstanding network of subspecialty physiciansAbility to expand...

  • Medical Doctor

    7 days ago

    Green Bay, Wisconsin, United States Prevea Clinic, Inc. Full time

    Join our Team at Prevea Health!Prevea Health is a leading organization with over 400 physicians providing top-class healthcare services at more than 80 clinical locations. As the largest physician-owned and physician-led group in the region, we take pride in offering exceptional medical care and services.We collaborate closely with Hospital Sisters Health...

  • Seeking Nocturnist in Physician-Owned, Multispecialty Group in Northeast Wisconsin

    3 weeks ago

    Green Bay, Wisconsin, United States Prevea Clinic, Inc. Full time

    Prevea Health, a physician-owned and led organization located in the beautiful Midwest, is growing our physician family, and is adding an additional Nocturnist physicianPractice Highlights:Join a thriving practicePositions available at St. Vincent (Critical Care desired for Nocturnist) and St. Mary s Hospitals7 on 7 off set scheduleSpecialized physician...

  • Seeking Urologist in Physician-Owned, Multispecialty Group in Northeast Wisconsin

    3 weeks ago

    Green Bay, Wisconsin, United States Prevea Clinic, Inc. Full time

    Prevea Health, a physician-owned and led organization located in the beautiful Midwest, is growing our physician family, and is adding an additional Urology physicianPractice Highlights:Join an established practice with 5 Urologist and 4 Nurse PractitionersCall of 1:5 weeknights and 1:12 weekendsPractice located in state-of-the-art Medical Office Bldg. with...

  • Seeking Urologist in Physician-Owned, Multispecialty Group in Northeast Wisconsin

    2 months ago

    Green Bay, Wisconsin, United States Prevea Clinic, Inc. Full time

    Prevea Health, a physician-owned and led organization located in the beautiful Midwest, is growing our physician family, and is adding an additional Urology physicianPractice Highlights:Join an established practice with 5 Urologist and 4 Nurse PractitionersCall of 1:5 weeknights and 1:12 weekendsPractice located in state-of-the-art Medical Office Bldg. with...

  • Neurology - Clinical Neurophysiology Psychology Job with in Green Bay, WI

    3 weeks ago

    Green Bay, Wisconsin, United States Prevea Health Full time

    Opportunity Join a well-established comprehensive neuroscience group consisting of neurosurgeons, neurologists including pediatrics and adult neuropsychologists and therapistsConduct neuropsychological evaluations, including interviews, behavioral observations, testing, scoring of protocols, interpretation of results and report preparationCommunicate...

  • Patient Admissions Representative

    1 week ago

    Green Bay, Wisconsin, United States BELLIN Full time

    Job Title: Join Our Team as a Patient Admissions Representative - Beginning our patient's journey to exceptional health care Job Specifics Location: 2714 Riverview Dr, Green Bay, WI 54313 Hours: 0.80 Days - IMPORTANT NOTE: PAR positions at Howard all team members are cross training to complete both check ins and phones due to our size. The clinic is open...

  • student success coach

    1 week ago

    Green Bay, Wisconsin, United States UW Green Bay Full time

    JOB REQUIREMENTS:JOB ID:20888JOB DETAILS:WORKING TITLE:Student Success Coach, GEAR UP Rising PhoenixUW SYSTEM OFFICIAL TITLE:Outreach SpecialistPOSTING DATE:May 22, 2024ESSENTIAL JOB FUNCTIONS: This position reports to the GEAR UP Rising Phoenix Manager and will serve as a Student Success Coach for the Rising Phoenix Early College High School Program, an...

  • Patient Food Service Manager

    7 days ago

    Green Bay, Wisconsin, United States Morrison Healthcare Full time

    Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability...

  • Floating Customer Service Representative

    7 days ago

    Green Bay, Wisconsin, United States LoanMax Title Loans Full time

    Loan Max Title Loans - Customer Service Representative - Floater (entry level)We are currently hiring a floater to work between the two locations below. We are looking for someone who is enthusiastic about travel 1684 East Main St. Green Bay, WI 54302 & 704 S Military Ave Green Bay, WI 54304 Are you looking for a stable, full time, entry level position...

  • Full Time Pediatrics

    2 months ago

    Green Bay, Wisconsin, United States Enterprise Medical Recruiting Full time

    Pediatric Neurologist opening in Green Bay, WisconsinEnterprise Medical Recruiting is assisting a health system in WI to recruit a new Pediatric Neurologist This position is joining an established practice. This is a new position.