Program Director

1 week ago

Lancaster, Pennsylvania, United States Community Services Group, Inc. Full time
It's fun to work in a company where people truly BELIEVE in what they're doing

We're committed to bringing passion and customer focus to the business.

Summary:


The Program Director provides management, oversight, and leadership in compliance with regulations and contractual relationships, as well as aligning with Community Services Group's (CSG) mission and core values.

The Program Director is a member of the company's leadership and is a resource person for Mental Health (MH) or Intellectual and Developmental Disabilities (IDD) Services.

The Program Director is a member of other operating committees as assigned.
The Program Director reports directly to the Senior Program Director or designee.

This position is part of our Adult Intellectual and Developmental Disability (IDD) Community Home Services.

Full-Time (40 hours per week).

CSG's Intellectual and Developmental Disability (IDD/ASD) Services is excited to offer a 2 week paid orientation for this position.

Orientation includes the necessary foundational training needed before providing services in the programs and sets you up for a successful career at CSG.

CPR, First Aid, Welle (Behavioral Safety Management Training), and Medication Administration are a few of the topics covered. Orientation is held in-person at our Mountville, Williamsport, and Bethlehem offices, Monday to Friday during daytime hours. Mileage reimbursement is provided for orientation related travel.

Wage Information:


CSG is offering a $2,000.00 Sign-On-Bonus for this position that will be paid after successful completion of the initial evaluation period.


Job Description:
Manages program and employees in compliance with company policies and procedures and all regulatory standards.
Monitors delivery of services to maintain quality of care.
Oversees incident management and follow-up.
Ensures compliance with regulations related to employee qualifications and training requirements.
Approves employee leaves and schedules and authorizes or assigns overtime.
Serves as a primary representative to all outside agencies.
Develops program budget and monitors financial growth of program.
Supervises location operations and oversees program policies and procedures.
Interviews and hires employees and plans, manages, and directs work of employees.
Oversees program employees to provide quality training, supervision, coaching, performance management, and guidance.

Ability to establish, build and sustain professional contacts for the purpose of building networks of people with similar goals that support similar interests.

Ability to identify and address problems and provide feedback as needed. Assures that the environment is structured and responsive to the identified needs of those being served.
Demonstrates knowledge and skills in administration and in supervision of a multidisciplinary workforce.
Oversees billing and manages referrals.
Provides program outcomes and monitoring reports to stakeholders.
Consults with program psychiatrist, or other delegated professionals, regarding clinical, medical and programmatic issues.
Participates in quality assurance/quality management (QM) activities related to the programs specified in the QM plan.

Develops program policy and helps to coordinate it with overall company and program goals, directs the daily operations, evaluates results, and recommends changes in programs.

Knowledge of assessment procedures and the development of individualized goal plans.
Knowledge of the prevention, detection, or treatment of MH or IDD.
Knowledge of the programs of professional and voluntary MH or IDD organizations.
Ability to manage an entire component or a variety of functions involving different components of a MH or IDD.

Maintains 24/7 availability to the employees so emergencies may be minimized and so that care may be constant and effective.

Willing to learn and model the five principles of trauma informed care; safety, choice, collaboration, trustworthiness, and empowerment.
Commitment to promote cultural, racial, language and gender access, diversity, equity and inclusion.

Qualifications:
This position requires one of the following combinations of education and experience:

For Residential and Day Program IDD Services:


Master's degree or above from an accredited college or university, one year work experience working directly with persons with mental illness and/or intellectual and/or developmental disability and at least one year supervision/management experience or Bachelor's degree from an accredited college or university, two years work experience working directly with persons with mental illness and/or intellectual and/or developmental disability and at least one year supervision/management experience.


Additional requirements include:
Must have a valid driver's license, good driving record, and access to a reliable vehicle to attend trainings, meetings.

CSG Offers Superior Perks & Benefits:
Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & children who qualify.
Generous Paid Time Off & Other Paid Leave
Extensive Paid Training
Career Development Opportunities
Family Medical and Parental Leave
Flexible spending accounts for medical & dependent care
Traditional or Roth 401K Plans with up to 4% employer match
Employee Assistance Program (EAP)
Life Insurance
Wellness Reimbursement
Tuition Assistance
Mentor/Mentee Opportunities

Health Insurance & Benefits availability will vary.

Make a positive impact not only in someone else's life but in your own life by becoming a valued member of the CSG Team

Community Services Group is proud to be an Equal Opportunity Employer supporting Workforce Diversity.
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