![WICKED GOOD GREETINGS Inc](https://media.trabajo.org/img/noimg.jpg)
B2B Account Manager, New Grads welcome
2 weeks ago
B2B Account Manager
Salary based on commission and bonuses
We are currently seeking a proactive Account Manager to establish and nurture long-lasting relationships with our clients. The main responsibilities of the Account Manager include managing a portfolio of clients, generating new business from existing accounts, and actively pursuing new sales opportunities.
Key tasks involve building strong connections with clients, engaging with important business leaders, and maintaining current accounts through on-site visits, product marketing, sales, and invoicing support. The Account Manager will also address client inquiries, pinpoint new business prospects among current customers, and be open to local travel across eastern MA.
If you have experience with account management tools (such as CRM systems), possess excellent client communication skills, and comprehend consumer behavior, we would love to hear from you. The ideal candidate will be adept at achieving individual and team sales objectives. Ultimately, a successful Account Manager should work collaboratively with the sales team to meet targets while ensuring client satisfaction and loyalty to our products and services in the long term.
Role Summary
- Act as the primary contact for all customer account management concerns
- Cultivate and maintain enduring client relationships
- Establish trusted advisor relationships with key clients, customer stakeholders, and top executives
- Guarantee the efficient and timely delivery of our solutions based on customer requirements
- Keep internal and external stakeholders informed about the progress of ongoing initiatives
- Pursue new business opportunities within existing accounts and identify areas for enhancement to meet sales goals
- Forecast and monitor key account metrics, such as quarterly sales outcomes and yearly projections
- Produce reports on account status
- Collaborate with the sales team to discover and expand prospects within the territory
- Provide support for challenging client requests or issue escalations as necessary
Requirements
- Proven background in account management roles, such as Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or similar positions
- Demonstrated ability to communicate effectively and influence key stakeholders at all organizational levels, including executives and C-level individuals
- Proficiency in CRM software (e.g., Salesforce, Zoho CRM, or HubSpot) and MS Office (especially MS Excel)
- Experience in delivering customer-centric solutions to meet client needs
- Ability to handle multiple account management projects simultaneously with acute attention to detail
- Excellent listening, negotiation, and presentation skills
- Strong verbal and written communication proficiency
- BA/BS degree in Business Administration, Sales, or a related field
Type of Employment: Full-time
Compensation: Base salary plus commission and uncapped bonuses
Benefits:
- 401(k) retirement plan
- 401(k) matching
- Company car provided for business use
- Paid time off
- Training opportunities with payment covered
- Work computer
- iPad
Work Schedule:
- Monday to Friday
Additional Compensation:
- Bonus potential
- Commission-based pay structure
Education:
- Bachelor's degree (Preferred)
Licenses/Certifications:
- Valid Driver's License and clean DMVR (Required)
- Residence in Norfolk or Plymouth County (Required)
Work Environment: On-site
Company OverviewWicked Good Greetings is a local luxury greeting card company. We stand out in the market with our high-quality New England-inspired greeting cards and exceptional customer service.
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