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Account Manager

3 months ago

Henderson, Nevada, United States Arbitech, LLC Full time
Job Description

We are in search of an enthusiastic and detail-oriented Account Manager to boost the development and oversight of our sales team. The Account Manager plays a vital role in maintaining and expanding customer relationships, guiding vendor initiatives, handling customer requests, and assisting in sourcing products based on customer needs. This position acts as a product and program expert for the sales team, focusing on growing accounts through activities such as follow-ups on proposals, exploring new product opportunities, and improving customer relationships.

Hard Skills:

  • Expertise in product knowledge and sales program execution
  • Proficient in managing sales requests, tracking orders, and identifying sales opportunities
  • Ability to conduct account research by analyzing data and metrics to target growth opportunities
  • Collaboration with internal teams to identify product expansion opportunities based on customer feedback
  • Experience in coordinating with finance and distribution teams for billing accuracy and product delivery
  • Proficiency in prioritizing and managing customer inquiries for timely responses
  • Capacity to handle a high volume of customer interactions within set deadlines

Soft Skills:

  • Strong communication and relationship-building skills for customer satisfaction
  • Experience in resolving complex customer issues and anticipating challenges
  • Goal-driven mindset to meet and exceed targets
  • Decision-making skills for enhancing account performance and profitability

Related Experience:

  • Experience in expanding customer relationships and managing sales opportunities
  • Demonstrated success in meeting sales goals monthly, quarterly, and annually
  • Proficiency in order processing, billing procedures, and logistics coordination
  • Skilled in managing customer engagements and complex issues

Requirements:

  • College degree
  • 2+ years of e-commerce experience with 3rd party marketplaces
  • Smart, hard-working, ambitious, dedicated, and a team player
  • Strong organizational skills and personal accountability
  • Desire to work in a fast-paced, result-oriented environment

Benefits:

  • Competitive compensation
  • Standard health, dental, vision coverage
  • Standard paid time off
  • Standard 401K

We provide competitive compensation packages with base salary and commission, along with benefits such as health insurance, retirement plans, and professional growth opportunities.

If you are a motivated individual with a sales and account management passion, we are excited to connect with you