Human Resources Business Partner-Quatrro

1 week ago

Chicago, Illinois, United States Quatrro Talent Acquisition & Organizational Development Services Full time


Are you an inspired HR enthusiast seeking to shape and contribute to team success? Quatrro Business Support Services is seeking a transformational HR Business Partner to join our not-for-profit team.

This hands-on role involves supporting all internal operations and managing external client priorities, requiring proven expertise in various HR management areas such as talent acquisition, employee relations, performance management, and compliance.

This is a remote role that requires client site visits and onsite support in the Chicago area. If you're ready to roll up your sleeves and make a difference, apply now

Responsibilities:
Management

Support all HR functions effectively
Mentor generalist performance and provide feedback
Manage and resolve escalated generalist and client issues
Address escalated employee questions promptly
Partner with AVP of HR Client Services and HR Directors for talent strategy, recruiting, retention, and succession planning
Lead research, implementation, and enforcement of policies to ensure compliance with changing laws
Create cross-training opportunities for HR-NFP team members across clients
Assist in creating learning and development programs for internal team growth

Operations:
Serve as Project Manager for Trello project management tool, ensuring efficient and effective utilization and timely completion of work
Manage client email flow, daily administrative workflow, systems, and reporting for client sites
Lead proactive internal audits of client files to ensure best practices
Oversee quality assurance of offer letters

Client Facing and Advisory:
Lead "Service Management" for all clients and existing clients
Prepare client-facing communications (e.g., quarterly newsletters)
Lead the onboarding process for new clients to ensure thorough and uniform onboarding
Determine and enforce appropriate service level agreements for each client
Initiate and conduct employee disciplinary meetings, terminations, and investigations
Serve as HR steward of best practices and employment law, including navigating complexities of union interaction

Generalist:
Serve as a generalist as needed
Support talent acquisition, including interviewing, hiring, and collaborating with Talent Acquisition to understand required skills and competencies
Manage various HR tasks, such as conducting background checks, verifications, and I-9 validation, administering leaves and benefits, leading annual open enrollments and investigations, and updating HRIS with status and compensation changes
Interpret Collective Bargaining Agreement (CBA) and handbook policies

Qualifications:
Required:

5+ years of HR experience required, including talent acquisition, benefits administration, and talent management
Bachelor's degree in HR, business administration, or a related field
Experience working with HRIS systems

Preferred:
A minimum of 1 year of HR generalist experience in a fast-paced, high-growth consulting firm managing diverse client portfolios
Experience in K-12 education HR support
Experience with the Illinois Department of Child and Family Services, the Illinois Department of Human Resources, SAMHSA, EEO, and funding reporting and audits
SHRM-CP/SHRM-SCP/PHR/SPHR certification
Experience with collective bargaining agreements and union settings.

About Quatrro:


Quatrro Business Support Services provides crucial back-office support to diverse industries, including Automotive, Grocery/Food Distributors, Healthcare, Hospitality, Manufacturing, Not-For-Profit, Restaurant/Retail, and Technology.

Committed to delivering best-in-class performance, Quatrro specializes in Finance & Accounting Services, Human Resources and Technology needs. Quatrro is dedicated to facilitating operational excellence for client organizations.

Quatrro Business Support Solutions is an Equal Opportunity Employer committed to a culturally diverse workforce. We are committed to providing an inclusive environment based on mutual respect for all candidates and team members.

All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, height, weight, marital status, gender identity expression, disability status, protected veteran, or other legally protected status by state or federal law.


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