Assistant Branch Manager

2 weeks ago

San Antonio, Texas, United States Watsco Full time
Job Description

Job Overview:

In this role, the selected candidate will assist the Store Manager in leading the sales team, managing daily operations, and promoting sales of our products to our Dealer Network and HVAC Contractors. Candidate will provide superior customer service to our customers; maintain store sales performance, cost controls, inventory control, and business strategy. The Assistant Manager will also develop his/her staff, new business and assets, and provide HVAC technical support. Must be an extroverted leader who can inspire a multi-location team of people. This individual must also possess strong process management skills to assist in driving results and also identifying new ways to improve current processes and procedures. This is a full time position, all work is done onsite.

Duties:
  • Generate counter sales for branch
  • Ability to manage multiple prioritiesincluding inventory, audits, personnel management, and budgets
  • Build strong relationships with internal and external stakeholders
  • Strong communication skills is a must
  • Proficient in conflict resolution
  • Proficiency with Microsoft Office applications and ability to cross reference equipment in our system
  • Prior customer service experience preferred
  • Will work as a team and help in other department as needed
About Us

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.

Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you

Find out more about CE at

Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).

Requirements

Requirements:
  • High School diploma or GED is required
  • Strong communication skills
  • Proficient in conflict resolution
  • Proficiency with Microsoft Office applications and using the computer to cross-reference equipment/parts
  • Prior customer service experience preferred
  • Previous experience with budgets and P L is a huge plus
  • Bilingual is a plus
  • Desire to progress within the organization
  • 2 - 5 years of HVAC experience or knowledge of HVAC designs preferred
  • Ability to work full time, up to 40 hours a week (onsite) is required
Carrier Enterprise is an equal opportunity employer.

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