Current jobs related to Mental Health Customer Service Representative - Salt Lake, Utah - Myriad Genetics

  • Customer Service Leadership Role

    1 week ago

    Salt Lake, Utah, United States Golden Customer Care Full time

    Job OpportunityGolden Customer Care is seeking a skilled Assistant Manager, Customer Service to provide leadership and training to supervisors who oversee multiple customer care agents. This role requires effective communication, coaching, and management of given directives, as well as partnership and collaboration with the Customer Care Manager and other...

  • Customer Service Representative

    2 weeks ago

    Salt Lake, Utah, United States Foothills Bank Full time

    About the RoleFoothills Bank is seeking a highly motivated and customer-focused Teller/New Accounts Representative to join our team in Salt Lake City. As a key member of our branch, you will be responsible for providing exceptional service to our customers, processing transactions, and promoting bank products and services.ResponsibilitiesProvide top-notch...

  • Customer Service Representative

    2 weeks ago

    Salt Lake, Utah, United States Enterprise Call Center Full time

    Customer Service Representative Job DescriptionAt Enterprise Call Center, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer experiences through various communication channels.Key Responsibilities:Manage Customer Interactions:...

  • Customer Service Representative

    1 week ago

    Salt Lake, Utah, United States Laborie Medical Technologies Corp Full time

    {"title": "Customer Service Representative", "description": "About the RoleWe're seeking a highly skilled Customer Service Representative to join our Supply Chain Operations Team. As a key member of our team, you will be responsible for providing exceptional customer service, processing customer inquiries, and ensuring timely order fulfillment.Key...

  • Customer Service Representative

    2 days ago

    Salt Lake, Utah, United States Community Health Centers, Inc. Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Call Center Representative to join our team at Community Health Centers, Inc.Key Responsibilities:Manage appointment scheduling and telephone messaging with exceptional customer service skillsUpdate patient information and maintain accurate recordsCollaborate with healthcare teams to deliver...

  • Customer Service Representative

    3 weeks ago

    Salt Lake, Utah, United States Lowe's Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Lowe's. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and safe shopping environment.Key ResponsibilitiesCustomer Service:...

  • Customer Service Representative

    3 weeks ago

    Salt Lake, Utah, United States Kim Hinkle - State Farm Agent Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving business growth through lead generation and appointment scheduling.Key...

  • Customer Service Representative

    1 day ago

    Salt Lake, Utah, United States Silicon Slopes Full time

    Job Title: Customer Service/Technical Support RepresentativeJob Description:MetaStock, a software development company, is seeking a Customer Service/Technical Support Representative to provide exceptional customer service and technical support to our clients. We are looking for an experienced representative who enjoys working with people and has prior...

  • Customer Service Representative

    2 weeks ago

    Salt Lake, Utah, United States CubeSmart Full time

    {"title": "Customer Service Representative", "content": "OverviewCubeSmart is seeking a Customer Service Representative to join our team. As a keyholder, you will be responsible for managing and maintaining our self-storage properties, providing exceptional customer service, and ensuring a safe and clean environment for our customers.ResponsibilitiesDeliver...

  • Customer Service Representative

    1 week ago

    Salt Lake, Utah, United States Security National Financial Full time

    Customer Service RepresentativeAt Security National Financial, we're committed to providing exceptional service to our customers. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the best possible experience.Key Responsibilities:Provide top-notch customer service via phone and emailAnswer customer inquiries...

  • Customer Service Representative

    3 weeks ago

    Salt Lake, Utah, United States Ace Recycling and Disposal Full time

    **Job Summary:**Ace Recycling and Disposal is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**Respond to customer inquiries and resolve issues in a professional and timely...

  • Customer Service Representative

    2 days ago

    Salt Lake, Utah, United States Altec Industries Full time

    About Altec IndustriesAltec Industries is a leading provider of aerial devices, digger derricks, cranes, and specialty equipment for the electric utility, telecommunications, tree care, construction, and light and signs markets. With a strong focus on customer satisfaction, we strive to deliver exceptional service and support to our customers worldwide.Job...

  • Chief Officer of Mental Health Services

    3 weeks ago

    Salt Lake, Utah, United States Clinic Mind Full time

    We are in search of a seasoned and proficient Chief Officer of Mental Health Services to spearhead the establishment and advancement of a practice management solutions enterprise within the psychiatric healthcare sector, utilizing the ClinicMind SaaS platform for Electronic Health Record (EHR) software and Revenue Cycle Management (RCM) services. Key...

  • Customer Service Representative

    2 weeks ago

    Salt Lake, Utah, United States BIOMERIEUX, INC. Full time

    Customer Service RepresentativeAt BioMerieux, Inc., we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our internal and external customers.Key Responsibilities:Manage customer conversations across all support channels,...

  • Customer Service Representative

    2 weeks ago

    Salt Lake, Utah, United States PLANNED PARENTHOOD ACTION FUND INC Full time

    About UsPlanned Parenthood Action Fund Inc. is a non-profit organization dedicated to providing high-quality, affordable sexual and reproductive healthcare services to individuals in need. Our mission is to promote sexual and reproductive health, education, and advocacy in the state of Utah.About the PositionWe are seeking a highly skilled and bilingual...

  • Customer Service Representative

    7 days ago

    Salt Lake, Utah, United States Planet Fitness Full time

    Job Title: Member Services RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Responsibilities:Customer Service: Greet...

  • Customer Service Representative

    2 days ago

    Salt Lake, Utah, United States Williams-Sonoma Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a representative of Williams-Sonoma, you will be responsible for providing exceptional customer service and support to our customers through various communication channels.Key...

  • Customer Service Representative

    2 weeks ago

    Salt Lake, Utah, United States Planet Fitness Full time

    {"title": "Member Services Representative", "description": "Job SummaryWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an...

  • Customer Service Representative

    2 weeks ago

    Salt Lake, Utah, United States Planet Fitness Full time

    {"title": "Member Services Representative", "description": "Job SummaryWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an...

  • Customer Service Representative

    3 weeks ago

    Salt Lake, Utah, United States MILLENNIUMSOFT Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at MillenniumSoft. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring...

Mental Health Customer Service Representative

4 months ago

Salt Lake, Utah, United States Myriad Genetics Full time

Responsibility

Each employee's specific job responsibilities are uniquely defined by their individual training plan and assigned duties, but are generally defined as follows:

  1. Responsible for coordinating testing services for patients by:
    1. Reviewing test request forms and additional documentation submitted with a patient specimen to ensure accurate and timely testing.
    2. Working with healthcare providers to complete the required documentation and sample submission.
    3. Working with insurance companies to secure the highest possible coverage for patients.
    4. Communicating with patients to explain insurance coverage benefits and test information including process and turnaround time.
    5. Employee will be on the phone approximately 60-80% of the time.
  2. Independently manage assigned work and meet production and quality metrics.
  3. Be the hub across all departments: work with the technology, revenue cycle, field sales, and lab teams on prompt handling of orders and billing processes.
  4. Identify issues and trends and collaborate with your team and leadership to develop best practices to ensure we are providing the best service and experience to all customers.
  5. Participate in projects that extend beyond your day-to-day to stretch you to think outside the box or explore new aspects of Myriad or our customers' experience.
  6. Participate in the Quality Assurance plan.
  7. Comply with applicable CLIA and HIPAA regulations.
Qualifications
  1. High school diploma or equivalent required.
  2. Fluent in Spanish is preferred/encouraged.
  3. Excellent interpersonal and communication skills.
  4. Accurate typing skills of at least 35 words per minute.
  5. Excellent listening, transcribing, and self-review skills.
  6. PC experience, including familiarity with Excel, Word, Internet, and e-mail.
  7. Able to manage several tasks simultaneously, often under pressure.
  8. Excellent organizational and task management skills and professional judgment.
  9. Enjoys problem solving and identifying patterns.
  10. Hardworking individual who loves working on a team and supporting others.
  11. Minimum Speed/Bandwidth Requirements: 50 Mbps Download (MegaBits Per Second) - and Upload 5 Mbps.
Physical Requirements

Lifting Requirements -light work or exerting up to 20 pounds of force frequently. Physical Requirements -stationary positioning, moving, operating, ascending/descending, communicating, observing, pushing or pulling, and reaching. Use of equipment and tools necessary to perform essential job functions.

EEO

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. In hiring and all other employment decisions, we prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.