Infrastructure Engineer Senior

1 week ago

Wilmington, North Carolina, United States iCST Full time

Position Summary:

The Senior Infrastructure Engineer works in a team of engineers with diverse skills that collectively deliver reliable and scalable IT Infrastructure platforms.

The Infrastructure Engineering team is responsible for design, installation, configuration, security, performance, monitoring, and maintenance of enterprise infrastructure including hybrid and public cloud environments.

This scope includes, but is not limited to datacenter compute, storage, and virtualization platforms; application and desktop virtualization; Microsoft infrastructure, Network, telephony, and application server technologies; and operating systems.

The position recommends upgrades and improvements and resolves complex systems issues and problems.

They will work with IT, business partners, customers, and vendors to support the infrastructure needs of Martin's Point and will serve as a mentor to other members of the infrastructure team.


Key Outcomes:
Designs, Implements, installs, configures, maintains, monitors, and provides technical support of:

Virtualization:
infrastructure, servers, desktops, applications, and containers.
Physical server hardware and platform management.
Operating systems and systems management applications.
Data and voice network infrastructure and security devices.

May support the design, implementation, installation, configuration, maintenance, monitoring, and technical support of:

Hybrid and public cloud infrastructure including, but not limited to networking, storage, and virtualization.
Data center network infrastructure and security devices.

Data protection:
Backup and recovery systems, tape management, and data replication.
Firewall configuration including ACLs and NATs.

Microsoft infrastructure and application server technologies:
Active Directory, Exchange Server, Skype for Business Server, SQL Server, SharePoint Server.
Communication lines including carrier Ethernet services, private fiber links, Internet links and voice SIP, PRI, and POTS circuits.
Power planning (electrical planning in data centers).

Storage Systems:
storage arrays, Fibre Channel, SAN switching/zoning, data resiliency.
Structured cabling infrastructure including copper and fiber cabling and vendor coordination.
Voice services including phones, unified communications manager, voicemail, and contact center infrastructure including voice/desktop recording and workforce optimization.


Provides Tier 3 support to troubleshoot and resolve all infrastructure applications and hardware problems in a timely and effective manner.

Designs, creates, and provides ongoing maintenance for programs, tools, and processes for automating tasks and processes.
Works with subject matter experts in the IT department to streamline workflows and processes.
Works with responsible parties to ensure efficient and thorough support of regulatory requirements and auditing processes.
Works closely with the IT Architects to provide input on infrastructure designs and to implement new designs.
Develops, defines, reviews, and enforces infrastructure policy, standards, and guidelines to support business operations and technology implementations.

Secures the systems by working closely with IT Security teams to apply policies and configurations to applications and systems and network infrastructure.

Maintains and troubleshoots a stable infrastructure, utilizing industry best practices.

Participates in the rotating "on call" schedule with other members of the team for providing support to the business and partners after hours and on weekends.

Adheres to all established systems configuration standards.

Designs, creates, and maintains accurate and relevant systems documentation including diagrams, as-built documents, configuration templates, inventories, and the IT Service Catalog to ensure consistency and quality outcomes.

Actively participates in established Peer Review, Design Review, and Change Management processes to ensure quality outcomes.
Actively participates in established Incident/Problem Management process to minimize the effect of and to prevent future unplanned outages.
Plans and performs work under minimal supervision.
Provides hands-on technical leadership and mentoring to other members of the infrastructure team.
Leads and documents technical sessions with members of the IT department.
Performs other duties as assigned to support MPHC Infrastructure.

Education/Experience:


Bachelor's degree in Computer Science, Information Systems or equivalent combination of education and experience.7+ years of experience in Systems or Network Engineering/Administration, preferably at a senior level.3+ years of hands-on experience with the delivery of cloud-based solutions.


Required License(s) and/or Certification(s):
VMware, Microsoft, Public Cloud (Azure, AWS), Citrix, Palo Alto Networks, and/or Cisco certifications preferred.

Skills/Knowledge/Competencies (Behaviors):Senior Infrastructure Engineer

Demonstrates an understanding of and alignment with Martin's Point Values.

Expert knowledge in a subset of following:
Active Directory, DNS, and DHCP.Administration and troubleshooting of Windows and Linux operating systems.
Automation platforms such as Ansible, SaltStack, Terraform, or other configuration management/orchestration platforms.
Encryption technologies and PKI.Enterprise data center compute technologies such as Cisco UCS.Enterprise storage and Fibre Channel switching technologies.
Generating and maintaining scripts for automation.
Git or similar code management tools.

Industry standard networking technologies including, but not limited to, routers, switches, firewalls, VoIP, and NAC.Languages and tooling such as PowerShell, YAML, Python, Bash, and JSON.managing a multi-site network environment with knowledge of modern WAN technologies.

Microsoft Azure or other cloud computing platforms.

Networking protocols/technologies:
OSPF, BGP, VRFs, MPLS, QoS, SNMP, VoIP, SSL client and site-to-site VPN, and Spanning Tree.
Open Systems Interconnection model (OSI model).SIP, PRI, and POTS telephony infrastructure.
Structured cabling systems including Category 5e/6 UTP and multimode and single mode fiber.
Virtualization technologies, such as VMware vSphere, virtual applications and desktops, and Docker containers.
Wi-Fi technologies, connectivity, and RF fundamentals.

Maintains a broad knowledge of current and emerging technologies.
Understanding of incident response, disaster recovery, contingency planning, business methodologies, and vulnerability management.

Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.

May require travel to sites throughout Maine, New Hampshire, Vermont, and New York State.

Customer Focus

Act as an owner of the business and seek to understand needs.

Able to communicate effectively and clearly to all levels of the IT organization and business when addressing a challenge or identified opportunity - take ownership.

Business Acumen


Understands the business model of MPHC and can apply that context to projectsAlways looks for ways to improve processes and create value for business partners.

Understands how organizational workflows affect data meaning and use.

Drive for Results


Participates in enterprise architectural/analytical responsibilities and can plan/scope several inter-related activities to create efficienciesAssists business stakeholders in making informed decisions.

Strong troubleshooting skillsMeticulously reviews their work as well as provides and openly receives 3rd party review.

Continuous Learning

Knows limitations and is open to learning from others, especially when cross-team collaborations are needed.
Seeks new knowledge and remains current in the industry.

Process Improvement

Participates with internal stakeholders and seeks to understand to find a solution.
Participates in continuous process improvement efforts within the team.
Creates processes and mentors staff (Internal and External) on best practicesConsistently identifies opportunities for improvement in processes and work productsAbility to document and create standard work

Dealing with Ambiguity

Ability to handle complex projects with limited help and guidance.
Able to communicate complex ideas and knows who to engage in problem solving.
Understand when to bring other team members onboard.
Proactively engages in learning to bring understanding to ambiguous situations.

There are additional competencies linked to individual contributor, provider, and leadership roles. Please consult with your leader to discuss additional competencies that are relevant to your position.
#J-18808-Ljbffr

  • Software Engineer Senior Staff

    1 week ago

    Wilmington, North Carolina, United States Lockheed Martin Full time

    Description: This position may be eligible for a $25K sign-on bonus for external hires.About the Job Title and Company: Be part of Lockheed Martin Cyber & Intelligence, where we tackle the challenge of using advanced electronics to compromise our way of life. What We're Doing:- At Lockheed Martin, we invite you to join us in safeguarding critical networks...

  • DevOps Engineer

    1 week ago

    Wilmington, North Carolina, United States Saxon Global Full time

    Bachelor's degree in computer science, Information Systems, or equivalent background\experience Experience working with cloud-based platforms in an enterprise environment. 1-3 years software engineering experience in a team-based environment Experience performing Relational Database Services (RDS) Experience with programming tools, computer interfaces,...

  • Senior Software Engineer

    1 week ago

    Wilmington, North Carolina, United States nCino Full time

    **Join Our Team as a Senior Software Engineer**Our company is currently seeking a talented Senior Software Engineer to join our Small Business team. In this role, you will focus on Small Business Administration solutions and collaborate with various teams including tech writers, UX designers, QA, and product managers.As a senior-level full stack developer,...

  • Senior Mechanical Engineer

    1 week ago

    Wilmington, North Carolina, United States Fathom Management LLC Full time

    Senior Mechanical EngineerLocation: ONSITE Wilmington, NCThe salary will be based on experience and technical interview.Supporting General ElectricRole Summary / PurposeThis position contributes to the team responsible for the Balance of Plant Mechanical design of New Nuclear Power Plants. The Mechanical Engineer will perform activities within a team...

  • Senior System Administrator

    1 week ago

    Wilmington, North Carolina, United States Maverc Technologies Full time

    Become part of a team solving the most significant Cybersecurity & IT Challenges and helping keep the world's largest and most elite brands safer from cyber threats. At Maverc we have a powerful mindset based on our core values of being accountable, helpful, adaptable, and focused. Maverc Technologies is a proven and effective small business partner and...

  • Citrix Engineer

    1 week ago

    Wilmington, North Carolina, United States Diverse Lynx Full time

    Job Description/ Responsibilities Mandatory Skills - Qualifications 5+ years of IT infrastructure experience Bachelor's degree in Computer Science or comparable experience. Broad and deep understanding of technical concepts in multiple specialized fields to develop technical solutions with a consultative approach Proficiency with incident management, root...

  • Senior Software Engineer

    1 week ago

    Wilmington, North Carolina, United States Sumitomo Mitsui Financial Group, Inc. Full time

    Join us on our mission to create a completely new, 100% digital bank that truly serves customers' best interests. We are a close-knit and fun-loving team of seasoned financial services professionals who came together for the challenge of building a bank from scratch - and we are committed to doing it all the right way (from technology infrastructure to...

  • Senior Oracle Data Integration Engineer

    1 week ago

    Wilmington, North Carolina, United States Bertoni Solutions Full time

    Company Description We are a multinational team of individuals who believe that with the right knowledge and approach, technology is the answer to the challenges that business face today. We have been bringing this knowledge and approach to our customers since 2016, helping them translate technology into their success. With Swiss roots and our own...

  • Survey Technician/Senior Survey Technician

    1 week ago

    Wilmington, North Carolina, United States Timmons Group Full time

    Job DescriptionJob DescriptionJob DescriptionTimmons Group is seeking a Survey Technician/Senior Survey Technician for our Survey Group located in our Wilmington, NC office location. The Survey Technician assists in application of principles, methods, and techniques of land surveying by performing the following duties:Essential Duties and Responsibilities...

  • Sr. Data Engineer Hybrid

    1 week ago

    Wilmington, North Carolina, United States CyberTec Full time

    Job Title: Senior Data Engineer - Hybrid (Local Preferred)Company: ConfidentialLocation: Charlotte, NC (hybrid in office)Job Type: HybridDuration: 12+ monthsOpenings: 1Ensure the candidate is thoroughly assessed before submission.About the Role:The project focuses on supply chain network planning to optimize channels.Skill Requirements:Mandatory Skills:...

  • Cybersecurity Engineer

    1 week ago

    Wilmington, North Carolina, United States ASRC Federal Full time

    ASRC Federal Broadleaf Division is hiring for a Cybersecurity Engineer (SIEM) to support the DCSA in Hanover, MD. These positions have been approved for a hybrid work schedule(1 day per week on-site) JOB DESCRIPTION: This is a technical, hands-on role responsible for the successful operation of a variety of cybersecurity tools, logging framework, and...

  • Senior Construction Materials Engineering Technician

    1 week ago

    Wilmington, North Carolina, United States S&ME Full time

    Senior Construction Materials Engineering TechnicianRequisition Number: S&ME is seeking an experienced Senior Construction Materials Engineering Technician to join our Construction Services team in Wilmington, North Carolina. You will play a crucial role in overseeing and executing construction materials testing projects throughout the coast and surrounding...

  • Sr Devsecops Engineer

    1 week ago

    Wilmington, North Carolina, United States Syntricate Technologies Full time

    Hope you are doing well Number of position : 2 Only Full Time - No C2C and No Contract I, Abhishek would like to share a job opportunity as Sr Devsecops Engineer based in Charlotte, NC, location for a Fulltime position. In case, if you are not comfortable with this location, please share your preference with contact details for further requirements Kindly...

  • Software Test Engineer

    1 week ago

    Wilmington, North Carolina, United States Reflexive Concepts Full time

    Reflexive Concepts is seeking a skilled Software Engineer to join our team Specifically, we're looking for someone to be a member of a cross-functional team responsible for the development and maintenance of test cases; creation, execution and documentation of manual and automated tests; and working with software engineers, system engineers, platform...

  • Network Engineer

    1 week ago

    Wilmington, North Carolina, United States Georgia IT Inc Full time

    Position - Network Engineer/Support Lead Location - Sophia, NC 27350 Duration: contract extendable U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. We seek a highly skilled and experienced Senior Network Engineer / Support Lead to join our dynamic IT team. The ideal candidate will have a...

  • Senior Embedded Developer

    1 week ago

    Wilmington, North Carolina, United States General Dynamics Mission Systems Full time

    Basic Qualifications Education Requirements:Bachelor's degree in Engineering, a related specialized area or field is required. plus a minimum of 10 years of relevant experience; or Master's degree plus a minimum of 8 years of relevant experience.Clearance Requirements:Department of Defense TS/SCI security clearance with a Polygraph is required at time of...

  • Hardware Engineer Senior Staff

    1 week ago

    Wilmington, North Carolina, United States Lockheed Martin Full time

    Description:Lockheed Martin, Cyber & Intelligence invites you to step up to one of today's most daunting challenges: the evolving threat of cyber warfare. As a cyber security professional at Lockheed Martin, you'll protect the networks that our citizens and the world depend upon each minute. Here, you'll work with cybersecurity experts on the forefront of...

  • Cyber Systems Engineer Senior Staff

    1 week ago

    Wilmington, North Carolina, United States Lockheed Martin Full time

    Description:What We're Doing:Lockheed Martin, Cyber & Intelligence invites you to step up to one of today's most daunting challenges: the evolving threat of cyber warfare. As a cyber security professional at Lockheed Martin, you'll protect the networks that our citizens and the world depend upon each minute. Here, you'll work with cybersecurity experts on...

  • Senior Project Manager

    1 month ago

    Wilmington, North Carolina, United States Mace Full time

    At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site. Within our consult business, we harness our unique combination of...

  • Senior Project Manager

    3 weeks ago

    Wilmington, North Carolina, United States Mace Full time

    At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site. Within our consult business, we harness our unique combination of...