Client Service Representative

1 week ago

Atlanta, Georgia, United States Peachtree Hills Animal Hosp Full time

Position at Peachtree Hills Animal Hospital Client Service Representative Being a Client Service Representative (CSR) in a veterinary office takes a special kind of person who is able to deal with both humans and animals alike.

As a CSR your primary responsibility is to be efficient in any and all front desk operations.

A CSR is the client's first and last impression of Peachtree Hills and it is important that all clients feel welcome, safe and comfortable.

CSRs are invaluable members of our hospital team, and we treat them that way.

Come thrive in an environment that encourages learning and continued grow within the profession and become the bridge between pet owners and patient care.


Essential Functions and Responsibilities:

  • Deliver exceptional customer service to pet owners in a polite and timely manner, both in person and over the phone
  • Schedule and confirm appointments, record keeping and organization, provide estimates and invoices for payment
  • Respond with compassion and empathy in stressful and emotional situations
  • Maintain a clean, stocked and orderly lobby and front office area
  • Educate clients on wellness plans, food and products sold in waiting room
  • Perform opening and closing procedures, end of day reports and deposits

Data Entry:
records, client questionnaires, referral information, etc.

  • Distribute mail
  • Ensure that referral letters and lab results go to the corresponding veterinarians

Admit patients:
ensuring that the patient is weighed and all information is current

Skills and Qualifications:

  • Minimum 2 years' customer service experience required (retail, food and beverage, etc.)
  • Computer experience (email usage, word/excel) and proficiency required in front desk equipment (such as, fax machine, credit card machine, copy machine, and postage meter)
  • Must possess basic math skills to determine proper deposits, make change, and process payments utilizing credit card and check terminal
  • There must be a general understanding of veterinary terminology, situational understanding and being able to successfully communicate these situations with clients and veterinary team.
  • Able to phone and waiting room triage to determine the difference between an emergency and a routine office visit
  • Excellent communication skills with clients and team members
  • Proficient time management, ability to problem solve, learn, and handle multiple tasks
  • Enthusiastic team player with a patient, and positive professional attitude.
  • Must be able to work seated for a majority of dayBenefits and Perks:
  • Medical, Dental, and Vision insurance options, all starting first of the month following date of hire
  • 401K with company match
  • Flexible Spending Account or Health Savings Account options included
  • Long Term Disability options
  • Short Term Disability, paid for by employer
  • Complimentary Life Insurance $15,000; with options to purchase additional voluntary benefits for self or family
  • Personal Pet Discounts
  • PTO and Paid Holidays
  • Company Sponsored Employee Assistance Program (EAP)Peachtree Hills Animal Hospital provides the finest veterinary care in a loving and relaxed environment. We are a family-owned veterinary practice, conveniently located in the heart of Atlanta's Buckhead neighborhood.

We offer the high-end medical services of a specialty hospital including ultrasound, chemotherapy and surgery, but in a smaller and more intimate setting where everyone knows your name.

We have ten doctors on staff, offering specialized and urgent care.
We are a proud United Veterinary Care Partner hospital.

United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients.

One of our goals is to support our community of hospitals in creating sustainable, fulfilling careers in a profession we love.

  • Client Service Representative

    1 week ago

    Atlanta, Georgia, United States Reliance Standard Full time

    Job Responsibilities and RequirementsAssume overall responsibility for managing undedicated client accounts ranging from 2 to 99 lives. This role serves as the main contact for the client for ongoing service and is the customer's resource for consultative advice on contracts, plan structure, financial and renewal questions, escalation of claim issues, and...

  • Hiring Client Experience Representative

    1 week ago

    Atlanta, Georgia, United States RemX Full time

    Location: Onsite in AustellPay: $19 - $24 (DOE)Duration: Temp to Hire (Performance/Attendance) Hours of Operations: Monday - Friday 8am - 5pm 1 Weekend a year onsite inventoryTitle: Hiring Client Experience RepresentativesJob DutiesWe are seeking an energetic, detail-oriented Client Experience Representative Service Representative. The ideal candidate has...

  • Client Service Rep

    1 week ago

    Atlanta, Georgia, United States ProMed Staffing Resources Full time

    We are a leading FBA (Fulfillment by Amazon) prep company dedicated to assisting e-commerce sellers in preparing their products for shipment to Amazon fulfillment centers. Our services ensure that products comply with Amazon's guidelines, making the process seamless for our clients. We are seeking Virtual Customer Care Representatives to join our team. The...

  • Client Services Manager

    1 week ago

    Atlanta, Georgia, United States Pinkerton Consulting & Investigations, Inc. Full time

    The Client Services Manager supports the client's experience and relationship with Pinkerton within their assigned geographical region. The manager will provide optimal client experiences, business acumen, quality control excellence, and administrative oversight. This position will have a hybrid work schedule (remote/client locations).Essential Functions:...

  • Client Service Specialist

    1 week ago

    Atlanta, Georgia, United States Blank Label Full time

    About Blank LabelBlank Label is a renowned brand specializing in personalized men's clothing, aiming to set a new standard in menswear. Our goal is to elevate men from wearing poorly fitting attire to becoming individuals that attract compliments for their impeccable style.Established in 2010 as an online custom shirt creator, Blank Label has crafted over...

  • Client Service Associate

    1 week ago

    Atlanta, Georgia, United States Ronald Blue Trust Full time

    Job Type Full-timeDescriptionProvides administrative support to Team Members and clients by performing a variety of complex duties in the areas of client service, financial planning, investment management, office administration and/or accounting to support Financial Advisors and Financial Planners in serving and assisting clients in meeting their goals and...

  • Client Success Representative

    2 days ago

    Atlanta, Georgia, United States teamworkonline Full time

    CLC is the nation's leading collegiate trademark licensing company with a mission to elevate college brands through insight and innovation. The company is uniquely positioned to deliver consumer connections and brand visibility for institutions through data-based, customized brand protection, brand management, and brand marketing solutions that include...

  • Client Service Associate

    1 week ago

    Atlanta, Georgia, United States Ronald Blue & Co Full time

    Job Type Full-time Description Principal Accountabilities: Initiates and monitors administrative details to serve team and clients with excellence, which include but are not limited to: Manages all procedures and follow-up necessary to service investment accounts (e.g., processing applications, deposits, withdrawals, transfers; collating and mailing...

  • Client Service Specialist-ERA

    1 week ago

    Atlanta, Georgia, United States Truist Full time

    The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.Need Help? )If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility )(accommodation...

  • Call Service Representative

    1 week ago

    Atlanta, Georgia, United States STS Technical Services Full time

    Job Description Job Title: Call Service Representative Location: Atlanta, Georgia Company: STS Technical Services Job Summary STS Technical Services is seeking a Call Service Representative in Atlanta, Georgia. This role requires previous travel experience and excellent customer service skills. The Call Service Representative will be responsible for...

  • Field Service Representative

    1 day ago

    Atlanta, Georgia, United States Schneider Electric USA, Inc Full time

    Great people make Schneider Electric a great company. Schneider's Power Services Field Service Representatives play an impactful role within the organization. They collaborate with customers, sales representatives, team members and third-party partners to install, inspect, troubleshoot, repair, and maintain equipment in a variety of dynamic environments....

  • Customer Service Representative/Customer Service Associate Representative

    1 week ago

    Atlanta, Georgia, United States Spectraforce Technologies Inc Full time

    Job Title: Customer Service Representative/Customer Service Associate RepresentativeCompany: Established in 2004, SPECTRAFORCE is a leading staffing firm in the US dedicated to providing diverse talent solutions.Duration: 3+ MonthsShift: Must be available to work 8 hours, Monday-Sunday (rotational 5 days working), 7:00am to 10:00pm central time zone with a...

  • Client Service Associate

    1 week ago

    Atlanta, Georgia, United States TalentLink Solutions Full time

    We are a distinguished retirement and financial planning firm based in Atlanta. As a registered investment adviser, we manage approximately $380 million for high net-worth individuals, families, and institutions. Our unwavering commitment to client success drives our growth, and we're assembling a remarkable team to build something exceptional-for our...

  • Client Service Associate

    1 day ago

    Atlanta, Georgia, United States CIBC Full time

    Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what...

  • Credit Service Representative

    1 week ago

    Atlanta, Georgia, United States Xactus Full time

    EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.CategoryCustomer Service Department DescriptionWHO WE ARE :Xactus (pronounced...

  • Client Services Assistant

    1 day ago

    Atlanta, Georgia, United States United Nations Department of Economic and Social Affairs (DESA) Full time

    JOB DESCRIPTIONJob Overview: The Client Services Assistant provides administrative and client support services to the Resettlement team, refugees, and other qualified immigrants to support the best possible resettlement experience and the achievement of client self-sufficiency. They carry out services with a strong emphasis on empowerment through a...

  • Patient Service Representative

    1 week ago

    Atlanta, Georgia, United States Ankle and Foot Centers of Georgia Full time

    Patient Service RepresentativeClassification:Non-ExemptDepartment:Front DeskReports To:Front Desk Coordinator. SUMMARY/ OBJECTIVE - The Patient Service Representative is responsible for clinic operations related to customer service, checking Patient, Representative, Service, Customer Service, Retail, Healthcare, Skills

  • Business Service Representative SR

    1 week ago

    Atlanta, Georgia, United States Equifax Inc. Full time

    The Business Service Representative will provide quality professional customer service that consistently meets or exceeds company standards of excellence and customer expectations via calls, email and chat. This position is in office Monday - Friday. What you'll do Responsible for creating, maintaining and improving customer relationships while interacting...

  • Business Service Representative SR

    1 month ago

    Atlanta, Georgia, United States Equifax Inc. Full time

    The Business Service Representative will provide quality professional customer service that consistently meets or exceeds company standards of excellence and customer expectations via calls, email and chat. This position is in office Monday - Friday. What you'll do Responsible for creating, maintaining and improving customer relationships while interacting...

  • Business Service Representative SR

    3 weeks ago

    Atlanta, Georgia, United States Equifax Inc. Full time

    The Business Service Representative will provide quality professional customer service that consistently meets or exceeds company standards of excellence and customer expectations via calls, email and chat. This position is in office Monday - Friday. What you'll do Responsible for creating, maintaining and improving customer relationships while interacting...