![Manpower Group Inc.](https://media.trabajo.org/img/noimg.jpg)
IT Support Administrator
2 weeks ago
Job Title:
IT Support Administrator
Location:
Chico, CA
Salary:
up to $49,000 per year
What's the Job?
IT Support Administrator
Purpose
The Administrator assists our Professional IT Multi-Function Printer team with Install/Break-Fix ticket processing, and other administrative tasks.
This includes but is not limited to phone coverage, internal projects and/or tasks to be completed to aid the department with the daily workload.
The Administration will be required to work with departments across all regions, with offices spread across the continental US.Responsibilities
Assist with East/Central region MFP install tickets
Assist with daily phone coverage / creating new break-fix tickets
Assist Helpdesk Manager with daily departmental demands
Assist with organizing and updating internal documentation
Serve as liaison with other departments in the company to gather documentation and data for supporting the teams
Document internal processes and procedures related to duties and responsibilities
Data entry / audit on special projects / tasks
Respond in a professional manner to any customer or sales rep request
Must have skills:
Can-do positive attitude
Accuracy and attention to detail
Able to work independently as well as collaborate with other team members and managers
Independent time management and decision-making skills
Proficient with Microsoft Office applications (Excel, PowerPoint, Outlook)
Enjoy working with customers and external audiences
Skill in preparing written communications and materials Position Description
Ability to multi-task and adapt to changes quickly
Typing skills to ensure quick and accurate data entry
Self-motivated with the ability to work in a fast-moving environment
Qualifications
High School Diploma or GED
Associates Degree or Bachelors preferred
- 3 Years as a Lead or Supervisory role
Excellent customer service skills
Strong analytical and trouble-shooting skills
Must be a self-starter
Must be capable of working independently
Ability to handle high stressful situations and thrive under pressure
Impeccable Integrity and honesty
Ability to take constructive feedback from Management, or Peers
Willingness to learn new processes/practices, apply them and train others
eAutomate training / experience
Report Building / Support Metrics experience
SharePoint / Office365 experience
Physical Demands & Work Environment
Ability to sit at a desk for prolonged periods of time
Ability to talk on the phone and work with various computer tools and applications
Ability to type and compose written communication in various forms
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity.
About ManpowerGroup, Parent Company of:
Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup (
NYSE:
MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win.
We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.
Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years.
We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment.It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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