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Tissue Donation Coordinator

2 months ago

Waltham Massachusetts, United States New England Donor Services Full time
Job Description


Looking for meaningful work, great benefits, and a place to belong? As a Tissue Donation Coordinator, the work you do will help guide donor families through the tissue donation process that can lead to impacting countless individuals.


Tissue donations are pivotal in helping children who require heart valve transplants lead full and healthy lives, breast cancer survivors in need of mastectomy surgeries feel whole again, restoring sight to those who suffer from corneal blindness, and so many others.


What You'll Do:
Handle incoming donor referral calls from hospital staff and clinical partners to obtain and evaluate medical information regarding potential tissue donor suitability

Work empathetically and compassionately with potential donor families to advocate for donation, conduct history questionnaires, and obtain informed consent to donation

Coordinate logistics of tissue recoveries with both internal and external partners and stakeholders


Follow best practices and provide exemplary customer service while communicating with teammates, partners, and stakeholders including Hospital staff, Clinical partners, Funeral Homes, Medical Examiners, District Attorneys, and others.


What You'll Work:
Three 12-hour shifts per week

One 12-hour on-call shift every 2 weeks

A variety of Day, Mid, and Night shifts

Shifts you select in our collaborative self-scheduling model

Shifts in person and remote in our fully hybrid staffing model

Shifts that support our 24-hour, 365-day a year mission including weekends and holidays

What You'll Be a Part Of:


You will be part of a team that supports the NEDS mission, to Save and Heal Lives, through the gift of Organ and Tissue Donation.


As an NEDS employee, our benefits include:
Generous paid time-off program

Health, Dental, Vision, and Mental Health insurance coverage

2x Annual Salary Life Insurance

Fertility Benefits

LGBTQIA+ Focused Healthcare Programs

Flex Spending Account Options

403(b) Retirement Plan with Organizational Contributions

Tuition Reimbursement

Employee Assistance Program (EAP)

Pet Insurance

Working Advantage discounts Program.

Personal career and skill development opportunities

You can also participate in Corporate sponsored events like the annual Blue & Green Walk, Community Volunteering opportunities, Organization-wide team-building outings, and more

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