Network Consultant

2 weeks ago


Irving, Texas, United States JobRialto Full time
PROJECT DESCRIPTION/JOB SUMMARY

We are seeking a technically strong person who is eager to be a part of a team. Ideally, you will have passion for production support of technology.
This is a dynamic, highly diverse team, and we are passionate about embodying a culture of positivity.

Provide guidance and teamwork to the Network operations staff, focus on the implementation of new and enhanced networks across thousands of locations, high availability and quick

This position has responsibility for all support aspects of Client's Enterprise Networks, including integration with Cloud providers, 3rd party providers, and managing a local team.

Maintain close liaison with various operational, project, development, vendor and product teams, ensure ongoing service and support can be maintained to defined service levels.

KEY RESPONSIBILITES AND DUTIES

Provides technical oversight across systems and architectures.


Provides a holistic view of the production environment for both technology and business management, working closely as a trusted partner for senior business heads.

Provides guidance on feedback reviews with development managers, ensuring outstanding issues are tracked to closure, particularly long-term strategic fixes.


Performs controlled resolution of incidents and problems including prioritization and escalation to relevant groups when appropriate, root cause analysis of all problems with follow-through to resolution.

Requires awareness of audit and compliance related issues.

Contributes to formulation of strategies for network growth and stability.

Ability to handle incidents, problems and change at a global enterprise level.

Responsible for delivery of end results and shares responsibility for budget management which directly impacts

Network Operations; accountable for resource planning.

Manages customer satisfaction requirements of operational procedures to achieve a suitable outcome for all stakeholders


Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information with inherent confidence with operations and technology partners on a regional or global basis.

Performs other duties and functions as assigned

"MUST HAVE" SPECIFIC KNOWLEDGE AND SKILLS

7+ years of hands-on work within large scale networking environment

Demonstrated experience with mentoring and experience in people management

Senior stakeholder management experience

Fundamentals of Networking and demonstrated experience supporting very large scale network environments.

Experience using call/ticketing software

Moderate level understanding of TCPIP routing and switching, along with network design best practices

Moderate level understanding of BGP, OSPF, Network Security, Switching topologies, and Cloud networking.

Experience writing technical specifications is recommended.

ADDITIONAL SKILLS AND OTHER REQUIREMENTS

Ability to interface with business areas and effectively translate business needs into technology based business solutions.

Strong customer service orientation.


Ability to keep abreast of new technological and or/procedural developments and demonstrate knowledge and expertise with software tools and an ability to evaluate solutions.

Ability to deal with and resolve ambiguity.

Strong leadership, planning and project management skills.

Excellent written and verbal communication skills.

EDUCATION AND EXPERIENCE

EDUCATION:
Bachelors/4 Yr Degree

YEARS OF RELEVANT WORK EXPERIENCE:
10+Years

YEARS OF MANAGEMENT EXPERIENCE:
N/A

CERTIFICATIONS/

LICENSES:
N/A

Education: Bachelors Degree

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