Food Service Director

2 weeks ago

Cody, United States Thomas Cuisine Full time
Who we are

The following information provides an overview of the skills, qualities, and qualifications needed for this role.

Founded in 1986, Thomas Cuisine is an award-winning, privately held contract food service company. We advocate the healing power of whole foods and believe in preparing scratch-made cuisine fresh each day.

Every Thomas Cuisine team member is an ambassador, carrying out our mission, reflecting our values, and building relationships while "doing the right thing".

What's in it for you

As part of our team, the ideal candidate will gain access to supportive and smart partners, first-class learning and engagement technologies, exceptional employee wellness and medical benefits, and much more

Benefits:
Comprehensive Medical, Dental, and Vision with several plans to choose from
Generous Paid Time Off and Paid Family and Bereavement Leaves
Health and wellness programs
Professional development opportunities

What you will do


As a team member, you contribute significantly to client, patient, and guest satisfaction by exceeding expectations and delivering high-quality service.

The Food Service Director is responsible for managing the daily operation of food service in a healthcare environment. The primary role will be the selection, development, and performance management of employees. In addition, they oversee the Executive Chef's production output.

This team member


Oversees the function of all food service at the account to ensure excellent customer service and maximize revenue to support overall account operations.

Consistently offers professional, friendly, and engaging service.
Ensures service standards are meticulously followed while actively supporting the entire team.
Handles patient, guest, and client concerns and reacts quickly and professionally.
Balances operational, administrative and team needs.
Staffs and oversees the execution of on-site events.
Develops and implements cost-saving measures.
Communicates with all departments to ensure that customer service needs and expectations are fulfilled.

Oversees an energetic and proactive approach to interviewing, selecting, training, counseling, disciplining, and scheduling all food service team members with a goal of always staying multiple steps ahead of turnover.

Works directly with staff to ensure food quality, good service, and cleanliness are strictly adhered to.
Assures inventory and its protocols and systems are always maintained.

Ability to:
Perform job functions with attention to detail, speed and accuracy.
Communicate clearly and professionally in verbal and digital environments.
Prioritize, organize, and follow up.
Be a clear thinker, remaining calm and resolving problems using good judgment.

What you will need

Minimum of five (5) years as Food Service Director experience preferred, depending upon formal degree or training.
Certified Dietary Manager preferred.

Five (5) to seven (7) years of direct food service operational management experience with inventory and purchasing knowledge and control.

Experience in a Healthcare environment is desirable but not required.
Proficient with MS Office, and other organizational computer tools.
Flexible and adaptable to change.
Current ServSafe Food Handler Certificate Required.
Previous P&L accountability or contract-managed service experience is desirable.
High school certificate or equivalent; Bachelor's degree preferred.

Successful candidates must meet eligibility criteria, including the ability to undergo and successfully complete a criminal background check and drug screen in accordance with applicable State laws and regulations.

Our commitment to you


At Thomas Cuisine, we are dedicated to fostering a workplace that is diverse, equitable, inclusive, and where every individual feels a sense of belonging.

We know that this commitment is an ongoing journey, and we will strive to improve and adapt as we grow.

Our DEIB commitment is not just a statement but a living part of our company culture.

REAL Food Genuine Service Enduring Relationships

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