alabama region it support technician

1 week ago

Florence, Alabama, United States US Orthopaedic Partners Full time
BACKGROUND INTRODUCTION:

USOP is the leading full-service, integrated orthopedic care platform that provides the full continuum of musculoskeletal treatment to patients in the Southeastern U.S. Supported by the groups diversified orthopedic sub-specialties, ultramodern ambulatory surgery center(s), fellowship training programs and comprehensive suite of ancillary services – advanced imaging, rehabilitation, pain management, urgent care, pharmacy and sports medicine – USOP is a comprehensive provider for patients seeking high quality, value-based care. For more information, please visit: US Orthopedic Partners (us-)

CHARACTERISTICS OF WORK:

The IT Systems Support Technician provides Level 1 technical assistance and support for multi-location corporate staff, systems, peripherals, hardware, and software. This entry level position is supporting the Alabama region. The position triages multiple incoming priorities, understands staff service needs, responds to inquiries/requests/issues, provides technical support, and identifies and resolves issues/incidents with a high degree of satisfaction, technical knowledge, and timeliness. This position responds to queries, stages new equipment, managed multiple projects, supports the clinic software configuration, and isolates issues to determine root causes and the solutions for the problems.

EXPERIENCE / EDUCATIONAL REQUIREMENTS:

Education:
  • Technology background and formal training strongly preferred
  • Hardware or Microsoft training or certification suggested but not required
Experience:
  • 1+ years of experience supporting information technology environments
  • Help desk software use a plus
  • Knowledge of troubleshooting various hardware and peripherals
  • Software and application software support
  • Superb attention to detail and the ability to prioritize and deliver in a fast-paced, quickly changing environment
  • Ability to collaborate cross-functionally with local and remote staff
  • Strong interpersonal and communication skills
  • Strong sense of ownership and proactivity needed to help market the position and the support given.
ESSENTIAL FUNCTIONS:

The essential functions include, but are not limited to, the following:
  • Proficient with installing and supporting Microsoft Office technologies, Microsoft Office Suite, Microsoft operating systems, desktop applications, and anti-virus management
  • Working knowledge and experience with hardware and peripheral troubleshooting/support, service delivery systems, remote user networking (e.g., TCP, IP, etc.), and operating system support
  • Provides technical support to clinical and management staff for technical inquiries, issues, incidents, and requests in a timely manner to maintain a positive and productive work environment.
  • Assists designated support vendors in troubleshooting Level 1 inquiries/issues and takes full ownership of escalated inquiries/issues from support tickets that target local as well as remote locations.
  • Tracks service requests and incidents and builds knowledgebase within the help desk software to include the problem-solving process, decisions, actions, and timely resolution.
  • Completes project-based tasks on technology products via checklists (e.g., Tablets/device upgrades, workstation replacements, laptop maintenance, network security etc.).
  • Supports installation, troubleshooting, applications, operating systems, patches, and hardware platforms.
  • Installs and configures computer systems, phone hardware, and software, identifies causes of issues and incidents, diagnoses hardware and software failures, and resolves technical problems.
  • Partners with the Network Security team on the prevention, incident response, and mitigation of IT security-related items.
  • Develops and maintains relationships with clinic operators, managers, and vendors to communicate updates/priorities (e.g., EHR/PM systems, hardware, and software problems, computer upgrades, network setup and diagnoses, etc.), gather and triage information, apply quick resolution to issues, provide technical expertise, and maintain an environment of mutual respect, trust, and support while considering innovative options to improve operations and support.
  • Sets up equipment in a staging area for local install or shipment and assists in the installation, if necessary at local and remote locations.
REQUIRED MINDSETS AND ATTRIBUTES:
  • Ability to diagnose and resolve basic and moderately complex technical and computer systems issues, hardware, software, networking, server, and operator problems
  • Ability to multi-task, meet deadlines and function in a fast-paced, high-volume environment while maintaining a high level of customer service
  • Ability to work with users at all levels of skills and abilities
  • Ability to develop and maintain positive business relationships and foster an environment of mutual respect, understanding, trust, and support
  • Ability to analyze and organize information and to create effective and accurate documentation and reports
  • Ability to anticipate and respond to the needs of stakeholders (e.g., internal, and external customers, etc.) in a timely manner

  • Family Medicine job in Florence AL

    2 weeks ago

    Florence, Alabama, United States LifePoint Health Full time

    North Alabama Medical Center is seeking primary care providers. Traditional or OP only structure; replacing a retiring physician in a well established practice. The ideal candidate works independently and is comfortable in a fast paced office. NAMC has grown into the largest, most comprehensive medical facility in northwest Alabama and serves as the primary...

  • Neurology job in Florence AL

    1 week ago

    Florence, Alabama, United States LifePoint Health Full time

    North Alabama Medical Center in Florence, AL (70 miles west of Huntsville) is seeking a full-time BC/BE Neurologist to join a well-established, high-volume practice. Those who are currently practicing or are currently in training can be considered. Position Details:Grow a successful practice quickly with established market need Bread and butter neurology...

  • GW Nissan of Florence- Customer Referral Bonus

    2 weeks ago

    Florence, Alabama, United States Greenway Automotive Full time

    Job DetailsLevel Entry Job Location GW Nissan of Florence - Florence, AL Position Type Full Time Job Category Service Technician DescriptionService Career Opportunities $500 FOR EACH REFERRAL WE HIRE AT ANY OF OUR NORTH ALABAMA DEALERSHIPS We are one of the largest privately-owned automotive groups with 44 stores across the country. Greenway Auto Group is...

  • Maintenance Technician

    2 weeks ago

    Florence, Alabama, United States Diedre Moire Corp. Full time

    CNC Field Service Engineer - Florence,ALField Service Mechanic Tech Technician Engineer Install Repair Calibrate Maintain Maintenance CNC Machine Tool Routers Grinders Saws Cutters Lathe Mill Miller Machining Robot FANUC _ . REGIONAL TRAVEL ONLYSeeking Field Service Engineer with experience in the diagnostics and repair of industrial CNC machinery. As a...

  • Neurology job opening: Florence, AL

    1 week ago

    Florence, Alabama, United States Archway Physician Recruitment LLC Full time

    Neurology Opening in Florence, ALCompany: Healthcare GroupSeeking a full-time BC/BE Neurologist to join a well-established, high-volume practiceGrow a successful practice quickly with established market needBread and butter neurology with potential sub-specialty fellowship exploration optionsHospital-employed group7 on/ 7 off schedule (includes call)Day of...

  • sr director manufacturing

    1 week ago

    Florence, Alabama, United States Dal-Tile Full time

    Join us at Dal-Tile Corporation!We are looking for a Senior Director of Manufacturing in Florence, Alabama.Be part of the largest manufacturer of tile and natural stone in the United States. At Dal-Tile, a subsidiary of Mohawk Industries, your career can truly shine.Our tight-knit team of dedicated professionals has been instrumental in our success. In...

  • Warehouse - NextPick

    1 week ago

    Florence, Alabama, United States Books-A-Million Full time

    Location: Warehouse - NextPick in Florence, AL at AWBC **Location:** **Experience:** Not Specified This was a year of tremendous growth for our wholesale division. We invested significantly in the infrastructure to support our growing e-commerce fulfillment business and greatly expanded our title base. Our preparations for the holiday season assured timely...

  • Licensed Mental Health Therapist

    1 week ago

    Florence, Alabama, United States Health Connect America Full time

    At Health Connect America, we are dedicated to making connections happen every day by cultivating growth, belonging, and wellness for our teammates.Are you a compassionate and dedicated therapist seeking to make a meaningful impact on the lives of individuals within your community? Health Connect America is actively looking for a talented therapist to join...

  • Certified Nursing Assistant

    1 week ago

    Florence, Alabama, United States Florence Nursing and Rehabilitation Center, LLC Full time

    Certified Nursing Assistant / CNAShifts 7a-7p, 7p-7a night shift differential $2.00/hrFlorence Nursing and Rehabilitation Center in Florence, Alabama is calling all motivated Certified Nursing Assistants / CNAs to apply to join our amazing team full-timeWHY YOU SHOULD JOIN OUR TEAMWe are a nursing and rehabilitation center that invests in our team and offers...

  • Branch Manager

    1 week ago

    Florence, Alabama, United States Cornerstone Building Brands Full time

    Job Description Job Description Job Description The Branch Manager is responsible for providing leadership, direction, and resource stewardship for a high-volume store in Florence, AL. This role is accountable for driving timely and impactful improvements to the operating environment and for delivering performance at or above expectations for service, sales,...

  • Seeking Urologist in Northwest Alabama

    1 week ago

    Florence, United States LifePoint Health Full time

    North Alabama Medical Center located in Florence, Alabama, is seeking a BC/BE Urologist to join an established practice in northwest Alabama. Hospital employed or Private Practice / Recruiting Agreement options available North Alabama Medical Center (NAMC) is a 263-bed health care organization with a service area of over 250k. NAMC has grown into the...

  • Cardiology Full-Time position in Florence, Alabama

    1 month ago

    Florence, United States LifePoint Health Full time

    **Tennessee Valley Cardiovascular Center** in **Florence, AL** - 1 hour west of Huntsville - is seeking **a BC/BE Interventional & General/Non-Invasive Cardiologists** to join a dynamic group of cardiovascular providers – well known throughout the north Alabama regional for their experience and expertise. ​ **About the Position:** - State-of-the-art...

  • Cardiology Full-Time position in Florence, Alabama

    4 weeks ago

    Florence, United States LifePoint Health Full time

    **Tennessee Valley Cardiovascular Center** in **Florence, AL** - 1 hour west of Huntsville - is seeking **a BC/BE Interventional & General/Non-Invasive Cardiologists** to join a dynamic group of cardiovascular providers – well known throughout the north Alabama regional for their experience and expertise. ​ **About the Position:** - State-of-the-art...

  • Cardiology Full-Time position in Florence, Alabama

    1 month ago

    Florence, South Carolina, United States LifePoint Health Full time

    Tennessee Valley Cardiovascular Center in Florence, AL - 1 hour west of Huntsville - is seeking a BC/BE Interventional & General/Non-Invasive Cardiologists to join a dynamic group of cardiovascular providers – well known throughout the north Alabama regional for their experience and expertise.​About the Position: Stateoftheart facility opened in 201...

  • Cardiology Full-Time position in Florence, Alabama

    4 weeks ago

    Florence, South Carolina, United States LifePoint Health Full time

    Tennessee Valley Cardiovascular Center in Florence, AL - 1 hour west of Huntsville - is seeking a BC/BE Interventional & General/Non-Invasive Cardiologists to join a dynamic group of cardiovascular providers – well known throughout the north Alabama regional for their experience and expertise.​About the Position: Stateoftheart facility opened in 201...

  • Neurology Full-Time position in Florence, Alabama

    2 months ago

    Florence, United States LifePoint Health Full time

    **North Alabama Medical Center** in **Florence, AL** (70 miles west of Huntsville) is seeking a **full-time BC/BE Neurologist** to join a well-established, high-volume practice. Those who are currently practicing or are currently in training can be considered. ​ **Position Details**: - Grow a successful practice quickly with established market need -...

  • Neurology Full-Time position in Florence, Alabama

    3 weeks ago

    Florence, United States LifePoint Health Full time

    **North Alabama Medical Center** in **Florence, AL** (70 miles west of Huntsville) is seeking a **full-time BC/BE Neurologist** to join a well-established, high-volume practice. Those who are currently practicing or are currently in training can be considered. ​ **Position Details**: - Grow a successful practice quickly with established market need -...

  • Seeking Outpatient-Only Primary Care Physician Florence, Alabama

    1 week ago

    Florence, United States LifePoint Health Full time

    North Alabama Medical Center (NAMC) is seeking an Internal Medicine physician to provide quality outpatient care in the lakefront community of Florence and surrounding areas. We have both hospital-employed and private practice options, as well as both outpatient and traditional practice settings! A strong need for additional primary care physicians in the...

  • Interventional Pulmonologist Opening Near Huntsville, Alabama

    4 weeks ago

    Florence, United States LifePoint Health Full time

    North Alabama Medical Center in Florence, AL is seeking a BC/BE Interventional Pulmonologist for a hospital-employed position to strengthen their well-established team. Located 1 hour west of Huntsville International Airport, the Shoals is a beautiful riverfront community with excellent public and private school options, low crime rate, and affordable cost...

  • Interventional Pulmonologist Opening Near Huntsville, Alabama

    4 weeks ago

    Florence, United States LifePoint Health Full time

    North Alabama Medical Center in Florence, AL is seeking a BC/BE Interventional Pulmonologist for a hospital-employed position to strengthen their well-established team. Located 1 hour west of Huntsville International Airport, the Shoals is a beautiful riverfront community with excellent public and private school options, low crime rate, and affordable cost...

  • Obstetrics and Gynecology Full-Time position in Florence, Alabama

    1 month ago

    Florence, United States LifePoint Health Full time

    **North Alabama Medical Center** in **Florence, AL** is seeking a BC/BE **OBGYN** physician to join their busy, well-established practice located 1 hour west of Huntsville. ​ **About the Position:** • New facility built in 2018 • Practice located 5 min from hospital campus • da Vinci Xi robot on site • Strong mid-level support • 1:6 call...

  • Obstetrics and Gynecology Full-Time position in Florence, Alabama

    4 weeks ago

    Florence, United States LifePoint Health Full time

    **North Alabama Medical Center** in **Florence, AL** is seeking a BC/BE **OBGYN** physician to join their busy, well-established practice located 1 hour west of Huntsville. ​ **About the Position:** • New facility built in 2018 • Practice located 5 min from hospital campus • da Vinci Xi robot on site • Strong mid-level support • 1:6 call...

  • Neurology Full-Time position in Florence, Alabama

    4 weeks ago

    Florence, South Carolina, United States LifePoint Health Full time

    North Alabama Medical Center in Florence, AL (70 miles west of Huntsville) is seeking a full-time BC/BE Neurologist to join a well-established, high-volume practice. Those who are currently practicing or are currently in training can be considered.​Position Details: Grow a successful practice quickly with established market need Bread and butter neurology...

  • Neurology Full-Time position in Florence, Alabama

    2 months ago

    Florence, South Carolina, United States LifePoint Health Full time

    North Alabama Medical Center in Florence, AL (70 miles west of Huntsville) is seeking a full-time BC/BE Neurologist to join a well-established, high-volume practice. Those who are currently practicing or are currently in training can be considered.​Position Details: Grow a successful practice quickly with established market need Bread and butter neurology...

  • Obstetrics and Gynecology Full-Time position in Florence, Alabama

    1 month ago

    Florence, South Carolina, United States LifePoint Health Full time

    North Alabama Medical Center in Florence, AL is seeking a BC/BE OBGYN physician to join their busy, well-established practice located 1 hour west of Huntsville.​About the Position: New facility built in 2018 Practice located 5 min from hospital campus da Vinci Xi robot on site Strong mid-level support 1:6 call schedule J-1 visa sponsorship available for...

  • Obstetrics and Gynecology Full-Time position in Florence, Alabama

    4 weeks ago

    Florence, South Carolina, United States LifePoint Health Full time

    North Alabama Medical Center in Florence, AL is seeking a BC/BE OBGYN physician to join their busy, well-established practice located 1 hour west of Huntsville.​About the Position: New facility built in 2018 Practice located 5 min from hospital campus da Vinci Xi robot on site Strong mid-level support 1:6 call schedule J-1 visa sponsorship available for...

  • Physician-Hospitalist

    2 months ago

    Florence, United States North Alabama Medical Center Full time

    We are seeking an Internal Medicine Hospitalist to join our medical staff in Florence, AL. The incoming provider would see patients in the hospital setting and have a block schedule. North Alabama Medical Center (NAMC) is a 263-bed health care organization that opened a replacement hospital in 2019. NAMC has grown into the largest, most comprehensive...

  • Physician-Hospitalist

    4 weeks ago

    Florence, United States North Alabama Medical Center Full time

    We are seeking an Internal Medicine Hospitalist to join our medical staff in Florence, AL. The incoming provider would see patients in the hospital setting and have a block schedule. North Alabama Medical Center (NAMC) is a 263-bed health care organization that opened a replacement hospital in 2019. NAMC has grown into the largest, most comprehensive...

  • Physician-Neurological Surgery

    6 days ago

    Florence, United States North Alabama Medical Center Full time

    North Alabama Medical Center in Florence, Alabama (70 miles West of Huntsville) is growing with the addition of an employed, full-time BC/BE Neurosurgeon to strengthen our established team. Those who are currently practicing or are currently in training can be considered. Completion of an ACGME-accredited Neurosurgery Residency or Fellowship Program...

  • Physician / Cardiology - General / Alabama / Permanent / General Cardiologist Opportunity in northwe

    7 days ago

    Florence, United States Britt Medical Search LLC Defunct Full time

    Join a highly experienced and professional team of providers and caregivers that are committed to their community and colleagues. Enjoy a predictable schedule that offers time to enjoy the many amenities offered in and around the area. Cardiovascular Center in Florence, AL is seeking a BC/BE General Cardiologist to join a dynamic group of cardiovascular...