Associate Director, Financial Aid

Job no: 538933
Work type: Management (MPP)
Location: Dominguez Hills
Categories: MPP, Administrative, At-Will, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Working Title: Associate Director, Financial Aid & Scholarships

Department Name: Financial Aid & Scholarships

Division: Student Affairs

Classification Title: Administrator I

MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status.

Position Salary Range: $5,794 - $8,690 per month

The anticipated hiring range for this position is $7,000 - $7,500 per month.

Salary is commensurate with experience.

Review of applications will begin 5/9/2024 and the position will remain open until filled.

About the Department/Position:

Under the general direction of the Financial Aid Director, the Associate Director of Financial Aid and Scholarships is responsible for planning, organizing and supervising the work of the Financial Aid staff within the Office of Financial Aid and Scholarships. The incumbent will assume responsibility for assisting in the implementation of federal and state regulations, and policies and procedures. Perform quality control of staff assignment. The Associate Director shall review and participate in the handling of unusual cases, hearing students appeals that relate to need determination and award policies. The incumbent will be responsible for providing annual Verification training for the Financial Aid Specialist staff and maintaining the policies and procedures manual. The Associate Director will also serve as Acting Director when the Director is absent from the office.

Overview of Duties and Responsibilities:

• Responsible for the monitoring and coordination of activities related to the Financial Aid professional and para-professional staff.
• In accordance with collective bargaining contracts and University personnel policies and procedures, the Assistant Director is responsible for selection, training, supervising and evaluating of staff, participates in discipline; participates in the handling of grievances; verification of hours worked; evaluation and leave requests; authorizations for leave time for class attendance and approval of requests for modifications of work schedules; and provide opportunities for professional development.
• Participates with management on policies and program development and supervises the Financial Aid professional and para-professional staff and ensures compliance with all state and federal financial aid laws, policies, and regulations.
• In accordance with federal, state, CSU and campus policies and procedures governing the awarding of Financial Aid to students, determines aid eligibility, recalculates need based upon verification of documentation, processes awards on-line, document changes, and monitors academic progress.
• Interviews and counsels' students. Assists students in the completion of forms in individual or group settings. Advise students on needed documentation, different aid programs and their differences, debt management, and regulations such as citizenship verification and Selective Service. Explains the basis of award determination to students verbally and in writing.

Minimum Qualifications:

• Experience/Education: Professionals at this level usually have three - five (3-5) years of experience and/or the equivalent to a bachelor's degree. One (1) year of supervisory/managerial or leadership experience required.

Knowledge, Skills, and Abilities:

• Working knowledge of the practices and activities of the Financial Aid Office and any other duties as assigned.
• Knowledge of the principles and methods utilized for financial and personal management and budgetary preparation and control.
• General knowledge of modern office and data handling methods, forms, and equipment related to the Office of Financial Aid and Scholarships.
• Communicate verbally and in writing with students, parents, staff, and outside organizations.
• Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.

Preferred Qualifications:

• General knowledge of the methods and problems of organizational and program management.
• General knowledge of research and interview techniques.
• General knowledge of individual and group behavior principles.
• Use problem-solving skills to thoroughly resolve student concerns, using reasonable time management and organizational skills.
• Ability to obtain factual and interpretative information through interviews.
• Ability to reason logically.
• Ability to collect, compile, analyze and evaluate data and make verbal and written presentations based on these data, ability to advise students individually and in groups on routine matters where required.
• Ability to recognize multicultural, multi-sexed and multi-aged value systems and work accordingly.
• Ability to establish and maintain cooperative working relations with faculty, CSU administrators, student organizations, private and public agencies and other committee work and student advising and community contracts.
• Ability to rapidly acquire a general knowledge of the overall operation, functions and programs of the campus.

To view the full position description, click "Position Description" above.

General Information:

• Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
• In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance. It is our goal to compensate employees equitably and fairly. You can access a full description of our benefits here.
• Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program.
• The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Closing Statement

California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at

California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Employees at California State University, Dominguez Hills shall abide by the Nondiscrimination Statement.

Advertised: 25 Apr 2024 Pacific Daylight Time
Applications close: Open until filled