Retail Sales Associate
1 week ago
Welcome to the Retail Sales Associate (Part-Time) position at Hard Rock Stadium
Department:
Retail Direct Superior:
Manager,
Retail Status:
Part-time Summary: The Retail Sales Associate is responsible for ensuring that customers receive an exceptional level of service within the retail merchandise outlets and sales points at Hard Rock Stadium.
Assigned work areas may include fixed stands or portable stands or kiosks as well as in-venue retail stores and/or independent retail stores where merchandise is sold.
The Retail Sales Associate provides top-notch service, resulting in a high-quality experience for customers at Hard Rock Stadium events such as Miami Dolphins games, the Miami Open, the Formula 1 Miami Grand Prix, University of Miami Football, major concerts, international soccer, and other top-notch events.
This role is part-time and involves commitments on weekends, evenings, and holidays.Location:
This part-time/hourly role is based on site at Hard Rock Stadium in Miami Gardens, FL
Responsibilities:
Participate in all Stadium events including Miami Dolphins games, University of Miami Football games, the Miami Open tennis tournament, the Formula 1 Miami Grand Prix, Concerts, Festivals, and various special events.
Focus on the customer consistently and pay close attention to detail in all tasks. Greet each customer entering specialty retail areas. Maintain an alert posture, smile, establish direct eye contact, and give a genuine verbal greeting. Interact politely and professionally. Support customers in finding specific merchandise; actively ask if they are looking for a particular item. Familiarize yourself with merchandise stock and available styles, colors, sizes, and variations for each product. Offer assistance in responding to customer inquiries.Utilize suggestive selling methods by suggesting specific items and employ up-selling methods by recommending additional items that complement the existing purchases.
Promote and nurture positive team relationships with fellow sales associates, managers, and stadium management. Adhere to the established procedures for timekeeping and taking allocated meal breaks.
Other relevant duties as assigned Qualifications: 1+ year of experience in a retail or customer service capacity Proven ability to comprehend instructions from supervisor(s) and Stadium management Flexible Schedule - willingness to work weekends, nights, and holidays Outstanding customer service capabilities The Miami Dolphins, Hard Rock Stadium, and South Florida Motorsports enforce Drug-Free Workplace policies.
It is company policy to offer equal employment opportunities to all employees and job applicants regardless of race, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender identity or expression, or other legally protected status.
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