Service Center Representative
2 weeks ago
Position: Service Center Representative
Location: REMOTE (MUST work PST hours)
Duration: 6-month contract (FTE conversion possibility if located in NorCal, SoCal, Washington, Oregon, Colorado, Georgia, Maryland, Virginia, or Washington D.C.)
Schedule: MUST work PST hours
Pay Rate: $17-19/hour (depending on experience)
Start Date: 08/05/2024
Interview Process: Round 1 - Assessment / Round 2: 1 Hour Virtual Interview
Notes:
- Must have ability to pass a drug test
- NO time off within the first seven weeks of work due to training
- Equipment will be mailed to the candidate the week before the candidate starts.
Must Haves:
- 2+ years' experience with heavy data entry, background in accounting, finance, healthcare or insurance preferred
- Proficient in data entry, spelling & grammar, typing, and basic mathematics
- Demonstrated experience in Customer Service
- Ability to diagnose, analyze and solve quantitative and qualitative problems
- Strong business acumen and ability to communicate clearly and professionally
- Experience with PC window-based computers
- Ability to work in a fast paced environment with strong attention to detail
- Ability to learn and adapt to new business requirements, flexible to change
Plusses:
- Bachelor's degree
- Prior Healthcare related field BG
- Account, Finance, Banking, etc experience
- Previous experience in roles that involves complex problem solving including billing related issues.
- College grads: Good GPA and high test scores
Day-to-Day:
The Service Center Rep will perform heavy data entry (80%) and outbound calls (20%) supporting health plan enrollment. The overall objective of this position is to perform the account maintenance, billing, reconciliation, reporting and/or customer service related activities. Duties could include one or more of the following: performing database maintenance and research tasks to support the contracts administration, cash control operations and assignment of medical record numbers, to generate and distribute contracts and member I.D. cards, to provide facilities support and to enter documents into the workflow imaging system.
Company DescriptionInsight Global is a top international professional services and staffing company.Company DescriptionInsight Global is a top international professional services and staffing company.-
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