Technical Architect, Operational Technology Solutions

2 weeks ago

Austin, Texas, United States Amazon Full time


We are a passionate team of doers that apply cutting-edge advances in Supply Chain technology to solve real-world problems and transform our customers' experiences in ways we can't even imagine yet.


As a Applications Engineer, Supply Chain Technology – Technical Architecture, you will be working with a unique and gifted team and partnering with cross-functional teams.

You will be primary owner for designing, developing and implementing and maintaining the ERP extensions and customizations.


You will be a catalyst for effective teamwork, communication, collaboration and buy-in, and will invent mechanisms and processes for speed and scale in our context.

Our fast-paced team offers great opportunities for self-driven and results-oriented individuals who are not afraid of big challenges, love to innovate, are focused on excellent customer experiences, and can successfully complex drive programs from start to finish.

Key job responsibilities

In this role, you will:

  • Design, build and extend applications. Design and develop solutions and maintain multiple applications within the Oracle e-business suite and open source technologies as required.
  • Develop technical specifications.
  • Configure standard applications.
  • Modify standard forms and reports.
  • Develop new forms and reports.
  • Develop interfaces in and out of the e-business suite.
  • End-user support for multiple applications in multiple geographies.
  • Support high critical production issues as part of on call team.
  • This may outside of normal business hours.
A day in the life


On any given day, you will be working on a wide array of tasks, for example, data set creation, UI creation, SQL tuning, data extraction, dashboard creation, report creation and deep dives on data issues.

The source data will be Oracle ERP and expert knowledge of the Oracle ERP architecture and table structure will ensure ensure a quick turnaround.

Your customers will be expect you to be knowledgeable about both Oracle ERP and extensions to Oracle ERP.

Inclusive Team Culture

Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally.

We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences.

Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance

Our team puts a high value on work-life balance.

It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life.

We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment.

We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members.

We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship.

We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.


Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children.

Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage

Maternity and Parental Leave Options

Paid Time Off (PTO)

401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply

About the team


You will be a member of the Engineering team whose mission is to delight customers in their use of Oracle ERP via functionality and ease of use.

We are looking for team members who can ask probing questions when dealing with customers and at the same time, delight the customers with a quick turnaround.

New ideas are always welcomed as well as the willingness to be a team player.

We are open to hiring candidates to work out of one of the following locations:

Austin, TX, USA

Basic Qualifications

  • Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
  • Experience with Oracle PL / SQL, RICEFW
  • Experience in EBS forms and related application development technologies
  • Technical development of Reports, Integrations, Extensions, Workflows and other technical components
  • 6+ years of experience in 3+ of the following disciplines: Cloud integration, Middleware, API, Supply chain, information solution or technical architecture
  • 3+ years' experience in technical project or program management
  • Proven facilitation, influence, leadership, and negotiation skills
  • Excellent verbal and written communication at all levels of the organization
Preferred Qualifications

  • Proven track record of successful change management initiatives in business through strategic consulting and leading.
  • 5+ years in a similar OCM role.
  • Excellent written and verbal communication skills
  • Be a self-starter who takes initiative to solve problems and meet outcomes.
  • Knowledgeable in change management, agile and program management best practices.
  • Experience in some marketing level communications is a plus.
  • Ability to think abstractly and deal with ambiguous/undefined problems
  • Obsession with quality, operational excellence, and customer experience
  • Experience taking a leading role in building complex software system
  • Demonstrated ability to manage tradeoffs and evaluate opportunistic new ideas
Amazon is committed to a diverse and inclusive workplace.

Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

For individuals with disabilities who would like to request an accommodation, please visit

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