Solution Architect

7 days ago

Austin, Texas, United States Informatica Full time

Job Number:
37095

Position Title:
Sr Customer Success Technologist

Build Your Career at Informatica

We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.

Your Role Responsibilities? Here's What You'll Do

You will be based in Toronto Canada, or US East Coast. You will be an individual contributor role reporting to our Manager, Customer Success. You will work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Working with the Customer Success manager, engaging with the customers right after the point of sale to help understand Customer's results and map the architectural blue print with success. Providing post-sales technical expertise ensuring the customer's needs have been met and the product is functioning according to specification.

Job Summary

As our Senior Solutions Architect, you will provide architecture and design, use case development, feature mapping, consulting and solution implementation advice for our customers while working with our Professional Service sand Product / Engineering teams. Experience responding to prospect emails, phone calls, and demo requests with both technical / business audiences. Stay up to date with industry trends, trends within Informatica and across other enterprise products

Technology You'll Use:

  • Informatica Intelligent Cloud Data Management iPaaS : Cloud Data Integration, Cloud Application Integration, Cloud Data Governance & Quality, Cloud Data Marketplace, Cloud Data Access Management, Master Data Management
  • Informatica On Premises Software Products : Enterprise Data Catalog, Axon, IDQ, Data Privacy Management, PowerCenter, Data Engineering Integration, Hands's on Scripting experience in Python, Core Java, Unix, Windows

Daily Responsibilities? Here's What You'll Be Doing

You would provide architecture and design, use case development and solution implementation advice. You would also work with our Professional services team and have a seamless handoff for broader services engagements. Partner with Product/Engineering Teams to understand best recommendations to design a solution OR provide comprehensive feedback to them to better align our product to customer needs. You'll serve as a counsellor and adviser to customers and a technical coach to co-workers, providing advice throughout the Post-sales product implementation/expansion phase. Since the Customer Success team is responsible for Product Adoption, Expansion and Renewal Protection, your role assumes importance for Informatica's success.

  • Respond promptly to customer questions with technical explanations of product features and capabilities.
  • Be a technical coach to your colleagues in customer success team.
  • Prepare and deliver creative solution presentations or technical proposals
  • Compose and publish external facing whitepapers, artifacts, case studies, architectural blueprints, blog posts and articles for technical/industry publications.

Main Essentials

  • Bachelor's Degree in Computer Engineering/Technology.
  • 7+ years of overall experience and 5+ years of experience with one or more Informatica products in the Data Governance & Privacy journey - Informatica Cloud Services like CDGC, CDMP, CDI, CDQ, CAI along with EDC, Axon, Informatica Data Quality, Data Privacy Management
  • Experience with the major Cloud ecosystems like AWS or Azure or GCP
  • Experience handling Enterprise products from SAP, Salesforce, Snowflake, Databricks, Oracle, IBM, Tableau as source or target for Informatica Integration

What We'd Like to See

  • Expert-level skills in Informatica Data Governance implementation with products including Informatica Cloud Services like CDGC, CDMP, CDI, CDQ along with Enterprise Data Catalog (EDC), Informatica Data Quality, Axon and Data Privacy Management.
  • Technical knowledge of deployment of both Cloud and on-premise software solutions and architectures (Data Warehousing, Data Integration, Data Quality, Data Modelling, Data Analytics and Microservices)
  • Experience with AWS or Azure or GCP Cloud Ecosystem would be preferable.
  • Experience successfully managing customers and complex data management & solutioning needs
  • Expert-level database skills in at least one (Oracle DB, SQL Server, DB2, Sybase, Teradata)
  • Have Customer experience facing role as Developer or Architect Onsite/Remote, Will work with customer with utter care and due diligence
  • Experience tracking and communicating all customer interaction to closer with customer acceptance / approvals

Perks & Benefits

We're guided by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity.

Informatica (NYSE: INFA), an Enterprise Cloud Data Management leader, empowers businesses to achieve the transformative power of data. We have pioneered a new category of software, the Informatica Intelligent Data Management Cloud (IDMC), powered by AI and a cloud-first, cloud-native, end-to-end data management platform that unifies data across any multi-cloud, hybrid system, empowering enterprises to modernize and improve their data strategies. Customers in more than 100 countries and 84 of the Fortune 100 rely on Informatica to guide data-led digital transformation. Connect with us on LinkedIn, Twitter, and Facebook. Informatica. Cloud First. Data Always

Informatica provides excellent benefits including, medical, dental, vision matching 401k and ESOP.

Toronto

Seniority Level:
Mid-Senior Level

Alternative Location(s) :

Solution Architect

Remote LinkedIn Hashtag:

LinkedIN Hashtag:
LI-TK1

EEO Employer Verbiage:

At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

Travel Requirement:
Limited

Toronto, Ontario CA

  • Solution Architect

    7 days ago

    Austin, Texas, United States OmegaHires Full time

    Job DescriptionJob DescriptionJob Title : Solution ArchitectLocation : Multiple LocationsJob Type : Contract/Fulltime W2 OnlyDomain : Health CareResponsibilities:Define the target state architecture for the scope of work, serving as a solution architect within the agile delivery team (product or platform)Create Architecture for a cloud platform and/or...

  • Solution Architect

    4 weeks ago

    Austin, Texas, United States Inventive Group Full time

    Solution Architect Contract | Austin, TXIf engineers were in Star Wars, there's no question Yoda was a Solution Architect.Wise, nimble, and diminutively green, Yoda never spent too much time worrying; understanding that a great plan reduces the "What Ifs?". We believe that the best solution is always the most informed. Our mission lies in helping others be...

  • Solution Architect

    3 weeks ago

    Austin, Texas, United States Inventive Group Full time

    Solution Architect Contract | Austin, TXIf engineers were in Star Wars, there's no question Yoda was a Solution Architect.Wise, nimble, and diminutively green, Yoda never spent too much time worrying; understanding that a great plan reduces the "What Ifs?". We believe that the best solution is always the most informed. Our mission lies in helping others be...

  • Solutions Architect

    3 weeks ago

    Austin, Texas, United States QData Full time

    HiHope you are doing good...We have an urgent requirement below please go through Job description and send your updated profile and expected rate ASAP.Please reach me at .comJob Title Solutions Architect (Openshift Kubernetes Java Security)Job Location Austin TXJob Description Infrastructure Solutions Architect This role designs applications required to...

  • Solutions Architect

    1 month ago

    Austin, Texas, United States QData Full time

    HiHope you are doing good...We have an urgent requirement below please go through Job description and send your updated profile and expected rate ASAP.Please reach me at .comJob Title Solutions Architect (Openshift Kubernetes Java Security)Job Location Austin TXJob Description Infrastructure Solutions Architect This role designs applications required to...

  • Solution Architect

    7 days ago

    Austin, Texas, United States InterSources Full time

    Title: Solution Architect. Location Austin TX Position type: FTE The ideal candidate will have a solid understanding and experience architecting high availability, secure customer facing websites. Along with other architects in the team, you will lead the modernization of the legacy on-prem applications to a cloud native, microservices based architecture...

  • Solution Architect

    7 days ago

    Austin, Texas, United States Highering LLC Full time

    Solution Architect – cloud platforms ((PaaS and SaaS) Design, Architect, and Implement next-generation system architecture and automation solutions on cloud platforms. Design, Implement and improve Continuous Integration and Continuous Delivery Environments. Architect and improve our growing application deployment on the cloud platform (PaaS & SaaS). Act...

  • Cloud Solutions Architect

    7 days ago

    Austin, Texas, United States Inteliblue LLC Full time

    Welcome to our company! We are currently looking for a skilled Cloud Solutions Architect to join our team in Austin, Texas. As a Cloud Solutions Architect, you will be responsible for overseeing cloud computing initiatives and guiding a cloud brokering team in IT and business aspects.Key Details:Title: Cloud Solutions ArchitectLocation: Austin,...

  • Solutions Architect

    7 days ago

    Austin, Texas, United States iTech Post Full time

    Michael & Susan Dell Foundation The Michael & Susan Dell Foundation ) is dedicated to transforming the lives of children living in urban poverty around the world. With offices in Austin, TX, New Delhi, India, and Cape Town, South Africa, the Dell Foundation funds programs that foster high-quality public education and childhood health and improve the economic...

  • Solutions Architect

    4 weeks ago

    Austin, Texas, United States Amazon Full time

    Come build what's next with us We are looking for highly motivated, passionate builders to join a new project with strategic significance and high exposure. As a Solution Architect, you will be the trusted partner working shoulder to shoulder with our customers and advising them on how to best achieve performance at scale. The role requires deep technical...

  • Solutions Architect

    3 weeks ago

    Austin, Texas, United States Amazon Full time

    Come build what's next with us We are looking for highly motivated, passionate builders to join a new project with strategic significance and high exposure. As a Solution Architect, you will be the trusted partner working shoulder to shoulder with our customers and advising them on how to best achieve performance at scale. The role requires deep technical...

  • Global Solution Architect, Solution Architecture, AMS

    7 days ago

    Austin, Texas, United States CrowdStrike, Inc. Full time

    About the Role:The Solution Architect supporting SI (System Integrator) Partners is a partner focused technical expert who applies that expertise to support, enable, and guide CrowdStrike's Strategic Global Partners, including Cognizant, HCL, Infosys, TCS, Tech Mahindra, and Wipro. You will be expected to contribute to technical aspects of partner solutions...

  • Sr Solution Architect

    3 weeks ago

    Austin, Texas, United States ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Solutions Architect, OIPA

    7 days ago

    Austin, Texas, United States National Western Full time

    Category Information Technology DescriptionJob Summary As a senior technical development staff member, the IT solutions architect will be responsible for participating in all phases of the software development lifecycle, to deliver technical solutions to enterprise needs. The candidate must be able to balance the need for big picture thinking and strong...

  • Solutions Architect

    7 days ago

    Austin, Texas, United States Bold Commerce Full time

    Who is Bold Commerce? Bold Commerce makes checkout better, helping brands convert more shoppers in more places. As a leader in the composable commerce space, Bold Checkout is the only high-converting, customizable headless solution for a checkout without limits. Named one of Built In Austin's Best Places to Work, Canada's Top Employers for Young People, and...

  • ServiceNow Solution Architect

    7 hours ago

    Austin, Texas, United States Fujitsu Full time

    ServiceNow Solution ArchitectAustin, TX, United States (Remote)JOB DESCRIPTIONOur SaaS practice has a fulltime, permanent opportunity for a ServiceNow Solutions Architect with solid consulting experience supporting successful ServiceNow implementation engagements for external clients.Work Style:Remote: US - Candidates may be based anywhere in the United...

  • Cloud Solutions Architect 2

    7 days ago

    Austin, Texas, United States Five Cubes, Inc. Full time

    Job Title: Cloud Solutions Architect RLocation: Austin, TX (Remote)Duration: 8+ monthsDirect Client Job Description:The Client requires the services of One Cloud Solution Architect hereafter referred to as Worker, who meets the general qualification of Cloud Solutions Architect and the specifications outlined in this document for Client team. The Cloud...

  • Solution Architect

    7 days ago

    Austin, Texas, United States Dialpad Full time

    About DialpadWork Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai...

  • Cloud Solutions Architect, Austin, Tx

    7 days ago

    Austin, Texas, United States Pedigo Staffing Services Full time

    Working Title: Cloud Solutions Architect Agency: Texas Health and Human Services Commission Location: 1609 Centre Creek Dr. Suite 100, Austin, TX 78754 Telework Policy: The worker will work remotely. Out of State Policy: Candidates must be within the State of Texas. Out of State candidates will not be considered. Solicitation Reference Number:RTexas Health...

  • Cloud Solutions Architect 2

    7 days ago

    Austin, Texas, United States Abacus Full time

    DetailsSolicitation Reference Number(phone number removed)R2Customer NameTexas Health and Human Services CommissionCategoryApplications/Software DevelopmentCustomer Entity NameHealth and Human Services CommissionTitleCloud Solutions ArchitectLevelCloud Solutions Architect 2Estimated Hours2,000Number of Positions1# of Resumes Allowed1Full/Part TimeFull...