Software Engineering Advisor

2 weeks ago

Morris Plains, New Jersey, United States The Cigna Group Full time


Responsible for working on a production support team as an Application maintenance and support person in a role supporting Mainframe applications - Point of Sale, Adjustment and DUR applications in a dynamic and fast paced environment.

Will be part of the team supporting over 30 applications with high customer support level expectations. Person is responsible for code analysis and provide business friendly explanation to requests and incidents. Ability to take quick action to resolve production critical incidents. Focus for this opportunity is to bring in innovative ideas to automate and eliminate business requests and incidents.

Responsibilities

Candidate must have experience working in Production support. Candidate must be good communicator and have strong people skills.

Candidate should be familiar with handling Production incidents and alerts.

Candidate should quickly learn the application architecture and provide resolution to business queries and incidents

Candidate should know how to use service now and respond back to users thru it.

Candidate should be familiar with addressing Critical incidents, collaborate with EOCC and work on providing resolution to critical incidents.

Skill set

IBM Main Frame: 10+ years

JCL:
10+ years

CA7: 3+ years

PSO tools/service now: 5+ year

Job qualifications considered a plus

JAVA skill will be a plus.

Previous experience in Health care or PBM industry

Jira

PBM or Health Care business experience

Must be a current contractor with Cigna, Express Scripts, or Evernorth. Evernorth is a new business within the Cigna Corporation.


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve.

Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients.

Join us in driving growth and improving lives.


Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support.

Do not email for an update on your application or to provide your resume as you will not receive a response.


The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible.

Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment.


These states include:

Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

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