Lead Solutions Analyst
1 week ago
We are looking for a skilled Lead Solutions Analyst to join our dynamic Enterprise Architecture team.
As a Lead Solutions Analyst, you will be responsible for analyzing complex business requirements and crafting effective, scalable, and secure technology solutions in the Service Management domain.
- Design and optimize systems to ensure peak functionality and performance
- Collaborate with stakeholders to understand and address their business needs
- Create detailed documentation and provide expert guidance throughout the project lifecycle
Requirements:
- Bachelor's Degree in Computer Science, Information Systems, or related field
- 5+ years as a Business or Solutions Analyst in Service Management
- Experience with ServiceNow ITSM and Salesforce Service Cloud is a plus
- Knowledge of Agile methodologies and project management tools
Responsibilities:
- Work with enterprise architects to design solutions aligning IT and business objectives
- Manage solution requests, prioritize, and align for delivery
- Conduct comprehensive analysis of existing processes and tools for optimization
About the Team:
Join our team of Enterprise Architects, Business Process Consultants, and Solution Analysts dedicated to integrating technology solutions with business goals.
Your expertise will contribute to crafting innovative solutions that meet our evolving business needs.
Hours of Work:
- Full-time, permanent position
- Hybrid role (2-3 days in the office)
- Location: Overland Park, KS
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