Program Manager

1 week ago

Kansas City, Missouri, United States H&R Block Full time
What you'll do...

At H&R Block, we are in search of people with bold ideas who want to make a difference and help transform the company. When you come and work with us, you are joining a group that is grounded in the spirit of entrepreneurship - nimble, quick, self-starters who are drawn to try new things. We need innovators, creators, and achievers like you who are ready to challenge and disrupt conventional thinking.
The Program Manager, Enterprise Productivity, will play a key role in advancing the strategic growth initiatives for H&R Block, especially those initiatives that advance our Generative AI strategy. This role will have high exposure with senior business and functional leaders throughout the company and will participate in engagements across the enterprise.
As a member of the Enterprise Productivity team, you will actively engage in understanding complex business problems, developing data-driven recommendations, and working with business partners to implement those solutions to drive efficiency and productivity to the highest levels. As part of the team, you will:
  • Be a key contributor, helping solve complex and important business challenges
  • Help free up resources to redeploy and/or reinvest in strategic growth imperatives
  • Accelerate your career by gaining exposure to a wide range of senior business and functional leaders
The ideal candidate will be seeking a challenging next step in their career. The candidate will be able to exhibit the ability to think boldly, crave tough problems, and creatively solve the toughest business issues with the simplest solutions. The candidate has foundational and practical knowledge of Generative AI technology. The candidate will also be a real person, with a sense of humor, high emotional intelligence, and a passion for working with a diverse team.

Day to Day, you'll...
  • Develop insights and perspective on efficiency and productivity opportunities across the enterprise and deliver data-driven recommendations to capitalize on those opportunities
  • Challenge conventional thinking by fostering a culture of curiosity and bold creative problem-solving
  • Engage with business partners in a collaborative way to assess business processes, recommend action, and shepherd them through execution
  • Develop deep relationships across the enterprise to position self and team as Center of Excellence as it relates to business process improvement
  • Ensure the work we do supports and advances the strategic direction of the company
  • Leverage outside resources and best-in-class methodologies to push our thinking towards the 'art of possible'
About H&R Block...

H&R Block's purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to have approximately 12,000 offices throughout the United States and around the world.

We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it's all those things, and much more.

H&R Block is committed to diversity and inclusion and is proud to be an equal opportunity employer. We consider qualified applicants regardless of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. All qualified applicants are welcomed and encouraged to apply.

It would be even better if you also had...
  • Knowledge and practical experience of Generative AI
  • Advanced communication and presentation skills with an ability to tell a compelling 'story' and effectively communicate with senior leadership
  • Demonstrated ability to synthesize large amounts of complex data into meaningful insights and conclusions
  • Experience leading large business initiatives that involve significant business change
  • High degree of financial and business acumen, including developing business cases
  • A heightened sense of urgency and ability to adapt rapidly in a fast-moving environment with shifting priorities and ambiguity
  • Excellent interpersonal skills and a collaborative relationship-building style
  • Must be self-motivated, committed, curious and accountable
  • Certification and experience in Lean Six Sigma methodologies is a plus
What you'll bring to the team...
  • Bachelor's degree or the equivalent through a combination of education and work experience. An MBA would be advantageous
  • At least 7 years of overall business experience
  • Excellent Excel and PowerPoint skills
Pay Range Information

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.

Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.

Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

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