Shelter Support Staff

6 days ago


New Bedford, Massachusetts, United States The Women's Center Full time

About Us


The Women's Center is a non-profit organization in the SouthCoast of Massachusetts dedicated to providing comprehensive services to survivors of domestic violence and sexual assault.

We offer a supportive environment for individuals to begin a journey to safety, hope, and empowerment.

Position Summary


Shelter Support Team Members work to ensure a safe, secure, and supportive environment in residential shelter for participants who are victims of violence, abuse, and trauma.


Full-Time in 2 Days

Position Location:
New Bedford (A2)

Hours Per Week:30 (full-time with benefits)

Schedule:
Saturday and Sunday, 7 am to 10 pm

Pay Rate:
$18.50 per hour (includes weekend differential pay)

Primary Responsibilities

  • Maintain the safety and security of participants and their families, ensuring that shelter rules are followed.
  • Respond effectively to emergency situations; communicate and document incidents in a timely, accurate manner.
  • Maintain accurate and timely documentation of incident reports, logs, and otherrecords.
  • Guard the privacy of participants' information in accordance with The Women's Center policies, procedures and as required by law.
  • Perform hourly "rounds" throughout the shift, making sure participants are safe.
  • Perform light housekeeping and laundry.
  • Respond to crisis and information calls.
  • Attend and actively participate in staff meetings and training sessions.
  • Other duties as required.
The Women's Center will provide on-the-job training including CPR certification and first aid.

Qualifications

Skills and Abilities:

  • Selfdirected and able to working independently the sole staff person during the shift
  • Empathetic and vigilant; maintain confidentiality
  • Able to stay calm and use good judgement in tense, crisis situations; and work under pressure
  • Demonstrated ability to work effectively with culturallydiverse populations
  • Strong written and verbal communication skills
  • Proficient with Microsoft Office

Education and Experience:

  • Must have high school diploma or GED; college degree is desirable
  • At least 2 to 3 years' experience in social work or humanservices
  • Experience working in a residential setting is a plus
  • Bilingual is a plus

Other Requirements

  • Able to lift 35 pounds and climb stairs
  • Reliabletransportation

Benefits

  • Health, dental, vision, life insurance, and a flexible spending account (FSA) to support your wellbeing.
  • A retirement savings plan to invest in your future.
  • Paid time off and holidays because we value your worklife balance.
  • Most importantly, a supportive and inclusive work environment where your passion can thrive.

Pay:
$18.50 per hour

Expected hours: 30 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Weekends only

Application Question(s):

  • Do you have reliable transportation?

Education:

  • High school or equivalent (required)

Experience:

  • Human Services or
Social Work: 2 years (preferred)

Work Location:
In person

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