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CoxHealth Lead Virtual Clinic Navigator
4 months ago
Summary
- Best in Class Work Environment
- 5x Modern Healthcare Best Places to work
- America’s Greatest Workplaces 2023 – Newsweek
- Best Employers for New Grads 2023- Forbes
- Greatest Workplace for Women 2023 - Newsweek
- Benefits
- Robust, fully customizable benefits package including Medical/Vision/Dental and more
- No cost eCare visits
- Employer-provided mental health services for employees and eligible family members
- Retirement with employer match
- Tuition discounts and reimbursement available for continuing your education
- Free and convenient parking
- CoxHealth Fitness Center and Child Care discounts
- Onsite delivery for CoxHealth Pharmacies and 1906 Employee Store
- Robust, fully customizable benefits package including Medical/Vision/Dental and more
- Job Summary
- The Virtual Care Navigator Team Lead is responsible for assisting with on-site implementation of the school-based telehealth program. The Virtual Care Navigator Team Lead will assist in the school-based telehealth visit process in a consumer focused, appropriate, and timely manner. Primary responsibilities include supporting the Virtual Care Supervisor and Telehealth Team leadership with scheduling, training, time keeping, inventory, daily team questions, and reporting. Will act as a liaison between CoxHealth, school district, and other stakeholders. Other duties as assigned.
- Job Requirements
- Education
- Required: High school diploma or Equivalent
- Experience
- Required: 1 year customer service experience
- Required: 6 months as Virtual Clinic Navigator or Physician Referral Specialist in the Telehealth Department
- Skills
- Outstanding written verbal communication skills
- Proficient in Microsoft Office Programs
- Ability to multi-task
- Licensure/Certification/Registration
- Required: Obtain BLS Certification within 90 days of hire
- Education
