CoxHealth IT Supervisor

2 weeks ago

Springfield, United States CoxHealth Full time

Summary

5x Modern Healthcare Best Places to work America’s Greatest Workplaces 2023 – Newsweek Best Employers for New Grads 2023- Forbes Greatest Workplace for Women 2023 - Newsweek Robust, fully customizable benefits package including Medical/Vision/Dental and more No cost eCare visits Employer-provided mental health services for employees and eligible family members Retirement with employer match Tuition discounts and reimbursement available for continuing your education Free and convenient parking CoxHealth Fitness Center and Child Care discounts Onsite delivery for CoxHealth Pharmacies and 1906 Employee Store Job Summary The IT Supervisor is responsible for providing technical support, guidance, and supervision to aligned IT team(s). They assist in managing the day-to-day operations of the aligned IT team, ensuring the smooth functioning of IT systems and services. The IT Supervisor oversees user support, troubleshoots technical issues, and coordinates with vendors as necessary. They also assist in implementing IT policies and procedures, monitoring system performance, and collaborating with the IT Manager to execute IT priorities. Job Requirements Education Preferred: Associate’s degree in computer science, information technology, or a related field. Experience Required: Minimum of 3 years of experience in IT support or a similar technical role, or healthccare related experience. Prior experience in team leadership, project coordination, and customer support is preferred OR Associate’s degree in computer science, information technology, or a related field. Skills Strong leadership and communication skills with the ability to effectively manage and motivate a team. Proficiency in IT project management methodologies and tools. Strong problem-solving and decision-making abilities. In-depth understanding of IT applications, systems, infrastructure, and operations. Knowledge of process analysis, optimization, and documentation. Strong communication and collaboration skills. Licensure/Certification/Registration N.A.

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