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Open Enrollment Specialist
2 months ago
Benefits Enrollment Specialist
St. Petersburg, FL
Pay Rate: $18-$20/hr
Contract
Expected Start Date: August 2024
Description:
- Acts as initial point of contact for inbound participant requests and questions regarding HRS products.
- Maintains a high level of product and system knowledge to provide support to internal and external partners.
- Fields daily calls from HRS participants with questions regarding HRS products to provide a quality service experience.
- Logs and documents participant conversations/issues in an effort to minimize repeat callers and provide optimal service.
- Provides real-time technical support for the participant using the automated phone system and employee website to ensure efficient interactions.
Additional Skills & Qualifications:
Uses multiple computer software packages to answer specific participant questions and requests
Renewing health and benefits plans
Updating enrollments, policies, rates
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
