Engineering Operations Manager, Service Design Lead
3 months ago
Your Impact:
The mission of the Lone Wolf Team is to support, operate, and maintain a DoD provided, integrated voice, video, and data global communications network that facilitates collaboration among senior leaders and key staff.
Candidates are expected to have a strong work ethic and possess the ability to work as a critical member of a team in pursuit of mission objectives and in support of our customers. We value candidates who are detail-oriented while also being able to think and react quickly to emerging and unique problem sets. To be successful in this role, you'll be able to rapidly adapt and learn how to operate the front and back end of new products and processes.
Responsibilities:
- Oversee the daily operations of the IT Operations department to ensure the functionality, availability, and security of IT systems, data, backups, and communications; and provide reporting of troubleshooting activities for critical service disruptions/VIP impacts.
- Manage Tier 3 operations Systems, Network, and Unified Communications teams business day support with availability for on-demand recall for critical and high-impact incidents
- Demonstrate ability to provide advanced/senior level support and guidance on the configuration, integration, and maintenance of (at a minimum) data center operations using Cisco ASR, Nexus, and UCS hardware with ACI implementation, HP Storage, Nutanix HCI, Citrix VDI, VMWare, SPLUNK and HAIPE encryption to deliver voice, video and data services within Windows and Linux enterprise environments.
- Lead operational capabilities, managing communication, troubleshooting, root-cause analysis, and operational status with project managers, IT engineering teams, Tier 2/3 and NOC teams to ensure successful ticket resolution and exceptional customer experience.
- Lead, mentor, and inspire a team of engineering IT operation professionals. Manage department team members, including performance and training assessments.
- Assist in the development of IT staffing plan and professional growth.
- Foster a collaborative and high-performance culture within the IT engineering operations team.
- Evaluate and optimize IT engineering processes to enhance efficiency, quality, and delivery speed.
- Implement ITIL best practices and standards for ITSM delivery.
- Allocate resources effectively to meet service requirements and organizational objectives.
- Collaborate with HR to identify skill gaps and implement training programs as needed.
- Work closely with other IT departments, to include testing and integration, fielding and deployment, and security, to align engineering operations with overall IT strategy.
- Define and track key performance indicators (KPIs) for IT engineering operations.
- Provide regular reports and insights to senior management on project and team performance.
- Identify areas for improvement and innovation in IT engineering operations.
- Stay abreast of industry trends, emerging technologies, and best practices
#divergent
Here’s what you’ll need:
Clearance Required:
- Must have active TS/SCI
Minimum Education:
- Minimum CCNP with Enterprise or Data Center concentration
- Ability to meet or exceed DoDD 8140 (8570) IAT Level III requirements to include CE certification.
- Expert knowledge of MS Office tools such as Word, Excel, Project, PowerPoint, and Visio
- Strong oral and written communication skills as well as the ability to interface and communicate efficiently and effectively with customers and other team members
Minimum Years of Experience:
- At least 15 years of relevant experience supporting Enterprise IT infrastructure and Data Center Operations with 5 years of experience leading an operations team and/or managing enterprise O&M support teams
Preferred:
Minimum of two of the following certifications:
- Certified Technical Architect
- Red Hat Architect
- Cisco Certified Architect
- ITIL Managing Professional or Master Certification
-
Lead Mechanical Engineer
2 weeks ago
Warrenton, Oregon, United States ConsultNet Full timeJob Summary:We are seeking a highly skilled Lead Mechanical Engineer to join our team at ConsultNet. As a key member of our engineering team, you will be responsible for designing and engineering mechanical engineering projects with structural and hydraulic components and moving parts. Heavy-duty industrial machines.This is a hands-on engineering role, with...
-
Engineering Operations Manager
4 days ago
Warrenton, Virginia, United States Jacobs Full timeYour Impact:The Lone Wolf Team is dedicated to supporting, operating, and maintaining a global communications network that facilitates collaboration among senior leaders and key staff. We're seeking a highly skilled professional to join our team as an Engineering Operations Manager, Service Design Lead.Key Responsibilities:Oversee daily IT operations to...
-
Warrenton, Virginia, United States Bohler Engineering Full timeAbout the RoleWe are seeking a highly skilled Project Manager to join our team at Bohler Engineering. As a Project Manager, you will be responsible for leading land development projects for private sector clients, utilizing your expertise in civil engineering to deliver exceptional results.Key ResponsibilitiesLead and manage land development projects from...
-
Warrenton, Virginia, United States Bohler Engineering Full timeSenior Civil Design Engineer Land DevelopmentAs a Senior Design Engineer at Bohler Engineering, you will:Key ResponsibilitiesEngage in valuable interactions with external clients to deliver exceptional results.Develop and perfect your technical site design knowledge and hands-on plan preparation experience while sharing your expertise with your team.Design...
-
Warrenton, Virginia, United States Bohler Engineering Full timeAbout the RoleWe are seeking a highly skilled Senior Civil Design Engineer to join our Land Development team in Warrenton, VA. As a key member of our team, you will be responsible for designing site plans for top brand name clients across various industries.Key ResponsibilitiesEngage with external clients to deliver high-quality site design solutionsDevelop...
-
Warrenton, Virginia, United States Bohler Engineering Full timeAbout the RoleWe are seeking a highly skilled Project Manager to join our team at Bohler Engineering. As a Project Manager, you will be responsible for leading land development projects from conception to completion, ensuring timely delivery and exceeding client expectations.Key ResponsibilitiesLead and manage land development projects, including site...
-
Warrenton, Virginia, United States Bohler Engineering Full timeAs a Senior Design Engineer at Bohler Engineering, you will: **Key Responsibilities** * Engage in valuable interactions with external clients, fostering strong relationships and delivering exceptional results. **Technical Expertise** * Develop and perfect your technical site design knowledge, applying your expertise to create innovative...
-
Project Manager Land Development
1 week ago
Warrenton, Virginia, United States Bohler Engineering Full timeProject Engineer Role at Bohler EngineeringWe are seeking a skilled Project Engineer to join our team at Bohler Engineering. As a key member of our team, you will be responsible for directing the overall design and plan production philosophy, processes, and Quality Management (QA/QC) roadmap for projects across various industries.Key Responsibilities:Develop...
-
Warrenton, Virginia, United States Amazon, Inc. Full timeAbout the RoleWe are seeking a highly skilled Night Shift Facility Operations Manager to join our AWS Infrastructure Services team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our global infrastructure.Key ResponsibilitiesDesign and Planning: Collaborate with cross-functional teams to design and plan...
-
Mechanical Engineer
5 days ago
Warrenton, Oregon, United States ConsultNet Full timeLead Mechanical Engineer OpportunityWe are seeking an experienced Lead Mechanical Engineer to join our team at our Oregon facility. As a key member of our engineering group, you will be responsible for designing and engineering mechanical engineering projects with structural and hydraulic components and moving parts.This is a hands-on engineering role, with...
-
Warrenton, United States Amentum Full timeThe mission of the Lone Wolf Team is to support, operate, and maintain a DoD (Department of Defense) provided, integrated voice, video, and data global communications network that facilitates collaboration among senior leaders and key staff. Candidates are expected to have a strong work ethic and possess the ability to work as a critical member of a team...
-
Warrenton, Virginia, United States Bohler Engineering Full timeAbout the RoleWe are seeking a highly skilled Project Engineer to join our team at Bohler Engineering. As a Project Engineer, you will play a key role in the site design process, working closely with our clients to deliver successful land development projects.Key ResponsibilitiesDirect the overall design and plan production philosophy, processes, and Quality...
-
Civil Land Development Project Manager
1 week ago
Warrenton, Virginia, United States Bohler Engineering Full timeAbout the RoleWe are seeking a highly skilled Project Engineer to join our team in Warrenton, VA. As a subject matter expert in civil engineering for private sector land development projects, you will play a key role in directing the overall design and plan production philosophy for our clients.Key ResponsibilitiesDirect the site design process and provide...
-
Lead Mechanical Engineer
2 weeks ago
Warrenton, Oregon, United States ConsultNet Full timeJob Summary:We are seeking a highly skilled Lead Mechanical Engineer to join our team at ConsultNet. As a key member of our engineering team, you will be responsible for designing and engineering mechanical engineering projects with structural and hydraulic components and moving parts. Heavy-duty industrial machines.About the Role:Lead a team of engineers in...
-
Warrenton, United States Jacobs Full timeYour Impact:The mission of the Lone Wolf Team is to support, operate, and maintain a DoD (Department of Defense) provided, integrated voice, video, and data global communications network that facilitates collaboration among senior leaders and key staff. Candidates are expected to have a strong work ethic and possess the ability to work as a critical member...
-
IT Operations Manager
1 week ago
Warrenton, Virginia, United States Jacobs Full timeAbout the RoleWe are seeking a highly skilled IT Operations Manager to join our team at Jacobs. As a key member of our Lone Wolf Team, you will play a critical role in supporting, operating, and maintaining a global communications network that facilitates collaboration among senior leaders and key staff.The ideal candidate will have a strong work ethic,...
-
Senior Mechanical Engineer
1 week ago
Warrenton, Virginia, United States SilverEdge Full timeJob SummaryWe are seeking a highly skilled Senior Mechanical Engineer to join our team at SilverEdge. The successful candidate will be responsible for providing engineering review, coordination, and oversight of operations and maintenance, repair, and construction work.Key ResponsibilitiesProvide engineering review, coordination, and oversight of operations...
-
Warrenton, Virginia, United States Bohler Engineering Full timeSenior Project Manager Opportunity at Bohler EngineeringWe are seeking a highly skilled Senior Project Manager to join our team at Bohler Engineering. As a key member of our Land Development group, you will be responsible for managing client portfolios with an entrepreneurial spirit.Key Responsibilities:Build and nurture your individual brand and the Bohler...
-
Warrenton, Virginia, United States Jacobs Full timeAbout Jacobs:Jacobs is a global leader in delivering high-tech, high-value solutions to the Department of Defense. Our team is dedicated to supporting and maintaining a global communications network, and we're looking for individuals who can help us achieve our mission objectives.Job Title: Senior Project ManagerKey Responsibilities:Lead and manage a team of...
-
Warrenton, Virginia, United States Bohler Engineering Full timeSenior Project Manager Opportunity at Bohler EngineeringWe are seeking a highly skilled Senior Project Manager to join our team at Bohler Engineering. As a key member of our Land Development group, you will be responsible for managing client portfolios with an entrepreneurial spirit.Key Responsibilities:Build and nurture your individual brand and the Bohler...
