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Patient Services Specialist

1 month ago

Dallas, United States CornerStone Staffing Full time

CornerStone Staffing has partnered with a customer that is a Major Hospital in the IRVING area hiring Patient Access Specialist. If you have 2+ years of front office experience in a hospital along with stable work history then we want to talk to you

Job Title : Patient Services Spec 1

Pay Rate Range: $17-20/hour

Work Location: Plano, TX

Work Schedule: Monday-Friday, 8am-5pm

Top Skills: Epic experience preferred, good customer service skills, ability to adapt to fast pace environment

JOB SUMMARY

Provides a range of intermediate-level intake and associated administrative services pertaining to patients being admitted to the hospital and/or treatment facility or receiving outpatient services to include obtaining demographic, insurance, and medical information; collecting co-pays and deposits; scheduling follow-up appointments; and ordering diagnostic tests as directed.

WHAT IS EXPECTED (ESSENTIAL FUNCTIONS)

  • Interviews patients to obtain demographic and insurance information necessary for medical record identification and bill processing

  • Inputs patient registration information into computer registration system and verifies accuracy of information

  • Provides accurate patient, medical, financial, or procedural information to patients

  • Discusses financial arrangements and issues with patients and/or family members

  • Facilitates patient and information flow by directing patients to correct locations, arranging patient transport, answering incoming telephone calls, and providing clerical support

  • Prepares required forms orders and maintains inventory of supplies as required

  • Knowledge of patient registration procedures and documentation

  • Knowledge of medical insurance claims procedures and documentation

  • Skill in the use of personal computers and related software applications

  • Skill in preparing and maintaining patient records

  • Interpersonal and customer service skills

  • Verbal and written communication skills

  • Ability to obtain patient demographic information and verify insurance eligibility

  • Must enroll in PSS training program and successfully complete competency exam to maintain PSS position