IT Support Specialist
1 week ago
Position: IT Support SpecialistCompensation: $55,000-$68,000Benefits: Competitive healthcare, retirement plan with 3% match, 3 weeks PTO, and moreLocation: Grand Rapids, MI | Onsite Why This Opportunity Stands Out Engaging, Team-First Culture A workplace built on collaboration, connection, and camaraderie: team outings, friendly in-office competitions, and a supportive atmosphere that makes work genuinely enjoyable. Clear Training & Career Growth A structured 90-day onboarding plan, hands-on shadowing, and access to extensive training content ensure you're set up for long-term success. Supportive Environment You'll work alongside professionals who value knowledge-sharing, continuous improvement, and celebrating wins together. Role Overview: As an IT Support Specialist, you'll deliver Tier 1-2 support to a variety of users and environments. You'll troubleshoot issues related to Windows OS, Microsoft 365, Active Directory, networking, and virtualized systems while maintaining strong communication and documentation standards. The role requires thoughtful problem-solving, adaptability, and a commitment to high-quality customer service. Key Responsibilities of the IT Support Specialist: Provide technical support for hardware, software, and networking issues across multiple clients. Troubleshoot Windows desktops, servers, and virtual environments (VMware / Hyper-V). Perform user and permissions administration within Microsoft 365 Admin Center, Entra ID, Azure AD, and Active Directory. Support desktop hardware, peripherals, and Windows OS environments. Assist with SharePoint administration and troubleshooting. Utilize ConnectWise RMM tools for monitoring and remote support. Maintain accurate documentation in IT Glue. Escalate advanced issues to senior engineers when appropriate. Monitor systems proactively to resolve potential issues before they escalate. Follow organizational policies and security best practices. Preferred Qualifications of the IT Support Specialist: 2+ years of experience in an IT Service Desk or technical support role (MSP experience preferred). Strong troubleshooting, analytical, and multitasking skills. Experience with: Microsoft 365, Entra ID, Azure AD, Active Directory Windows OS and desktop support SharePoint VMware / Hyper-V Networking fundamentals ConnectWise RMM Strong communication and documentation abilities. Bonus Skills of the IT Support Specialist: Experience with any of the following is a plus: Automation tools Google Workspace Active Directory domain server setup Microsoft Intune Backup solutions (Datto) Security tools (SentinelOne, Huntress, DNS filtering) SIP/VoIP systems Email security tools (Avanan)#INNOV2025 #ZRCFSTECH #LI-HM1
-
Grand Rapids, United States TeamLogic IT Full timeIT Support Specialist Business Client Support (MSP Environment) TeamLogic IT supports small and mid-sized businesses across West Michigan with secure, reliable, and personable IT services. We work hands-on with local clients and operate with structure, ownership, and follow-through. If you enjoy troubleshooting, communicating clearly, and helping people get...
-
Grand Rapids, United States TeamLogic IT Full timeIT Support Specialist Business Client Support (MSP Environment) TeamLogic IT Kentwood, MI Benefits Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Who We Are TeamLogic IT supports small and mid?sized businesses across West Michigan with secure, reliable,...
-
IT Support Specialist
6 days ago
Grand Rapids, United States CFS Full timePosition: IT Support Specialist Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.Compensation: $20/Hr Benefits: Competitive Healthcare, Retirement Plan w/ 3% match, 3 Weeks PTO, etc.Location: Grand Rapids, MI areaAs an Entry-Level IT Support Specialist, you'll ensure smooth day-to-day...
-
IT Support Specialist
6 days ago
Grand Rapids, United States CFS Full timePosition: IT Support Specialist Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.Compensation: $20/Hr Benefits: Competitive Healthcare, Retirement Plan w/ 3% match, 3 Weeks PTO, etc.Location: Grand Rapids, MI areaAs an Entry-Level IT Support Specialist, you'll ensure smooth day-to-day...
-
IT Support Specialist
4 weeks ago
Grand Rapids, United States CFS Full timePosition: IT Support Specialist Salary: $40,000 - 43,000 Benefits: Competitive Healthcare, Retirement Plan w/ 3% match, 3 Weeks PTO, etc. Location: Grand Rapids, MI area Job Summary: As an Entry-Level IT Support Specialist, where you'll play a critical role in ensuring smooth day-to-day technology operations across the organization. This is an excellent...
-
IT Support Specialist
4 weeks ago
Grand Rapids, United States CFS Full timePosition: IT Support Specialist Salary: $40,000 - 43,000 Benefits: Competitive Healthcare, Retirement Plan w/ 3% match, 3 Weeks PTO, etc. Location: Grand Rapids, MI area Job Summary: As an Entry-Level IT Support Specialist, where you'll play a critical role in ensuring smooth day-to-day technology operations across the organization. This is an excellent...
-
IT Support Specialist
4 days ago
Grand Rapids, United States CFS Full timePosition: IT Support Specialist Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.Salary: $40,000 - 43,000Benefits: Competitive Healthcare, Retirement Plan w/ 3% match, 3 Weeks PTO, etc.Location: Grand Rapids, MI area Job Summary:As an Entry-Level IT Support Specialist,...
-
IT Support Specialist
6 days ago
Grand Rapids, United States CFS Full timePosition: IT Support Specialist Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.Salary: $40,000 - 43,000Benefits: Competitive Healthcare, Retirement Plan w/ 3% match, 3 Weeks PTO, etc.Location: Grand Rapids, MI area Job Summary:As an Entry-Level IT Support Specialist,...
-
IT Support Specialist
1 week ago
Grand Rapids, United States CFS Full timePosition: IT Support SpecialistAre you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.Compensation: $55,000-$68,000Benefits: Competitive healthcare, retirement plan with 3% match, 3 weeks PTO, and moreLocation: Grand Rapids, MI | Onsite Why This Opportunity Stands Out Engaging,...
-
IT Support Specialist
6 days ago
Grand Rapids, United States CFS Full timePosition: IT Support SpecialistAre you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.Compensation: $55,000-$68,000Benefits: Competitive healthcare, retirement plan with 3% match, 3 weeks PTO, and moreLocation: Grand Rapids, MI | Onsite Why This Opportunity Stands Out Engaging,...
