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Receiving Teller I
3 months ago
Job no: 524236
Work type: Staff Full Time
Location: UMass Amherst
Department: Bursar
Union: USA/MTA
Categories: Administrative & Office Support, Accounting/Finance/Budget
About UMass Amherst
UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.
Job Summary
This position ensures the prompt and accurate processing of student account payments and departmental deposits under the direct guidance of the Cash Manager. This position requires a high level of attention to detail, strong analytical and research skills, and the ability to effectively communicate with a broad range of customers.
Essential Functions
Provide customer service to students, staff and parents as part of the overall customer service team. This includes in person, written and phone communications.Use Peoplesoft Cashiering to process student account payments, departmental deposits, and analyze student accounts. Ensure each transaction is recorded properly and correctly to guarantee accuracy of student accounts and general ledger accounts.Accurately maintain custody of cash and checks processed in order to balance and account for all funds at the end of each business day.Correspond with various departments in person, by email or by phone to facilitate problem resolution if a deposit is incorrect.Maintain an environment of strong internal controls over accuracy, timeliness of recording and securing cash.Review student financial records for accuracy, alerting proper staff to corrections and adjustments as neededCounsel student in financial responsibilities and obligationsPrepare imprest checks for salary advances for employees on campus; release checks through the Bank of America banking system.Perform remote deposit capture scanning of all checks. Review, audit and verify accuracy of scanned check images to ensure these are accurately presented to the bank for electronic processing.Prepare deposits for transport to bank.Accept and apply University and University Without Walls tuition credit forms.
Other Functions
Performs other duties as assigned.
Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
Minimum of one (1) year as a bank teller or similar experience required.Customer service experience, especially with a diverse customer base.Excellent written and communications skills.Knowledge of general office practices and procedures.Knowledge of cash handling procedures and general bookkeeping.
Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
Experience with Excel, Word and other Office products preferred.
Physical Demands/Working Conditions
Typical Office Environment.
Work Schedule
Monday-Friday, 8:30AM to 5:00PM.
Salary Information
USA/MTA Non-Exempt Grade 13.
Special Instructions to Applicants
Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.
UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.
Advertised: Aug 2 2024 Eastern Daylight Time
Applications close: Nov 1 2024 Eastern Daylight Time
