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CoxHealth Client Relations Representative

4 months ago

Springfield, United States CoxHealth Full time

Summary

5x Modern Healthcare Best Places to work America’s Greatest Workplaces 2023 – Newsweek Best Employers for New Grads 2023- Forbes Greatest Workplace for Women 2023 - Newsweek Robust, fully customizable benefits package including Medical/Vision/Dental and more No cost eCare visits Employer-provided mental health services for employees and eligible family members Retirement with employer match Tuition discounts and reimbursement available for continuing your education Free and convenient parking CoxHealth Fitness Center and Child Care discounts Onsite delivery for CoxHealth Pharmacies and 1906 Employee Store Job Summary The Client Relations Representative is responsible for supporting the Client Relations Team through research and analytics, preparation and facilitation of marketing materials, assistance with events, development of electronic communications, database and scorecard management and reporting, event attendance, special project coordination, and other duties as assigned. This position serves as the primary liaison between marketing, printing services, and business development. This position will also provide client relations and sales support at the direction of the Senior Client Relations Representative, Director, and Administrative Director. Job Requirements Education Required: Bachelor’s degree or 5 years related experience. Experience Preferred: Prior healthcare experience is a plus. Proficient use of all Microsoft Office Programs, including PowerPoint and Excel. Exceptional written and verbal communication skills Must be able to work well independently and with all types of people and personalities. Must be able to multi-task in a fast paced environment Prefer experience in website development, Photoshop, newsletter creation, event planning, and data analysis. Demonstrate “global thinking” in relation to CoxHealth. Skills Strong analytical/problem solving skills. Proficient in all Microsoft programs; high level proficiency in Excel. Ability to communicate effectively with a wide variety of physicians and customers. Ability to communicate effectively with different levels of management. Excellent time management, interpersonal, communication, presentation, organization, prioritizing, decision-making, and planning skills. Ability to write effective documentation on processes and procedures. Ability to make routine decisions in accordance with departmental policies and procedures Licensure/Certification/Registration N/A