Software Engineer in Test

3 days ago

Merrimack, United States Fidelity Investments Full time
Software Engineer in Test
The Role
Everything starts with our customers. At Fidelity, we are dedicated and heavily invested in ensuring the products we deliver are of the highest quality, stability, and experience so that nothing gets in the way of our customers and their financial dreams. We are looking for a highly motivated software engineer in test who can support our Contact Center team in multiple ways such as IVR functional testing, API testing, automation testing, CI/CD build out, and analysis. The outcome of this role will elevate the efficiency and speed at which Fidelity not only delivers stable products but delivers quality to our customers.
The Expertise You Have
  • Bachelor's degree in a technical discipline, or equivalent experience is required.
  • Minimum of 5-7 years of Software Quality Assurance experience
  • Solid UI testing and API testing experience required.
  • Web Services testing experience
  • IVR Testing exp
  • Experience with agile methodology and tool sets (JIRA)
  • Capability to adhere to deliverables in the sprint schedule.
  • Experience with test automation tools, Empirix Hammer/CallMaster is a plus and highly desired.
  • Demonstrated ability to review and analyze client-specific system requirements and scope of services.
  • Ability to analyze functional and technical system designs for testability.
  • Proficiency at mining and manipulating test data in support of test cases for multiple and complex projects.
  • Strong technical skills such as SQL, XML/VXML, HTML, JavaScript, Java, Visual Basic
  • Ability to read and enhance scripts/code.
  • Solid understanding of the software development process including planning, analysis, design, coding, system and user testing, and problem resolution
  • Experience working in conjunction with multiple functional groups to identify potential future improvements to the overall quality process, requirements gathering and documentation.
  • Prior telecom experience and/or experience in the testing of IVR applications is strongly desired.

The Team
The COE in Quality Engineering resides in the Enterprise Technology in Enterprise Customer Contact Center (EC3) business unit of Fidelity Investments. The COE consists of 20 quality, performance, and capacity engineers with a passion around customer experience and with the engineering tool set to seek challenges including: Functional testing, automated testing, performance testing, chaos testing, application cloud migration and management, CI/CD implementation, security testing and application development. The COE provides domain specialists to squads who develop products with the highest customer quality, security, stability, and experience. This role will directly support the Contact Center team and supports the IVR applications utilized by our customers to communicate with Fidelity resources. The supported applications include but are not limited to Voice applications, API based applications, and cloud-based solutions.

Company Overview

Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com.

We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.

Information about Fidelity investments

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.

Fidelity TalentSource's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

PDN-9d8800cd-8f95-4010-a070-d54a7c5106ae

  • Software Engineer in Test

    4 weeks ago

    Merrimack, United States Fidelity TalentSource LLC Full time

    Software Engineer in Test The Role Everything starts with our customers. At Fidelity, we are dedicated and heavily invested in ensuring the products we deliver are of the highest quality, stability, and experience so that nothing gets in the way of our customers and their financial dreams. We are looking for a highly motivated software engineer in test who...

  • Senior Software Engineer in Test

    3 weeks ago

    Merrimack, New Hampshire, United States Fidelity TalentSource LLC Full time

    Job Title: Senior Software Engineer in TestJob Summary:Fidelity TalentSource LLC is seeking a Senior Software Engineer in Test to join our team. As a Senior Software Engineer in Test, you will be responsible for building test automation solutions for UI and/or ETL testing for highly available systems.Key Responsibilities:Design, develop, document, and...

  • Software Engineer in Test

    3 weeks ago

    Merrimack, United States Fidelity TalentSource LLC Full time

    Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Software Engineer in Test to work in Fidelity’s Workplace Investing Group in Westlake, TX or Merrimack, NH. The Role In this role, you will be working with a team of technologists passionate about delivering Continuous...

  • Senior Software Engineer in Test

    4 weeks ago

    Merrimack, United States Fidelity TalentSource LLC Full time

    Job Description:Job Title Senior Software Engineer in Test The Purpose of This Role:As a Senior Software Engineer in Test, you will focus on building test automation solution for UI and/or ETL testing for highly available systems. You will be working directly with other Software Developers, Architects and business stakeholders to translate vision and designs...

  • Mobile Software Engineer

    3 weeks ago

    Merrimack, New Hampshire, United States Fidelity Investments Full time

    Job Description:The TeamFidelity Investments is seeking a skilled Mobile Software Engineer to join our Mobile Platform squad. As a key member of our team, you will be responsible for designing, developing, testing, deploying, maintaining, and improving our customer-facing software solutions for iOS and Android platforms.As a Software Engineer, you will apply...

  • Senior Software Engineer

    4 weeks ago

    Merrimack, New Hampshire, United States Fidelity TalentSource LLC Full time

    Job Summary: We are seeking a highly skilled Senior Software Engineer to join our team at Fidelity Investments. As a key member of our software development team, you will be responsible for designing, developing, and implementing complex software systems using a variety of programming languages and technologies. Key Responsibilities: * Participate in...

  • Software Engineer

    3 weeks ago

    Merrimack, United States Softworld Inc Full time

    Job Title: 80338 - Software Engineer Job Location: Merrimack NH 03054 Onsite Requirements: DSP (digital signal processing) C/C++ MATLAB or Python Job Description: Responsibilities Architect, implement, and maintain modular DSP algorithms within a dynamic software repository Perform forensic analysis and reporting based on data from EW...

  • Mobile Software Engineer

    3 weeks ago

    Merrimack, New Hampshire, United States Fidelity TalentSource LLC Full time

    Job OverviewFidelity Investments is seeking a skilled Mobile Software Engineer to join our Mobile Platform squad. As a key member of our team, you will be responsible for designing, developing, testing, deploying, maintaining, and improving our customer-facing software solutions for iOS and Android platforms.Key ResponsibilitiesApply strong mobile...

  • Director, Software Engineering

    5 months ago

    Merrimack, United States Fidelity Investments Full time

    Job Description : Position Description: ***Multiple Positions Available*** Develops and maintains industry-leading software applications. Builds API based solutions using JavaScript, TypeScript, Angular, NodeJS, and GraphQL. Delivers software solutions using Cloud-computing and public Cloud platforms -- Amazon Web Services (AWS). Delivers products...

  • Software Quality Assurance Engineer

    3 weeks ago

    Merrimack, New Hampshire, United States Fidelity TalentSource LLC Full time

    About the RoleWe are seeking a highly motivated Software Quality Assurance Engineer to support our Contact Center team in multiple ways such as IVR functional testing, API testing, automation testing, CI/CD build out, and analysis. The outcome of this role will elevate the efficiency and speed at which Fidelity not only delivers stable products but delivers...

  • Senior Software Engineer/Developer

    2 months ago

    Merrimack, United States Fidelity TalentSource LLC Full time

    Job Description:Position Description: Designs and develops web-based applications using Java and test automation frameworks -- Spring Boot and Cucumber. Automates the integration of code changes from multiple contributors into a single software project through the use of Continuous Integration and Continuous Development (CI/CD) practices and open source...

  • Principal Software Engineer/Developer

    1 month ago

    Merrimack, United States Fidelity TalentSource LLC Full time

    Job Description:Position Description:\u00A0\u00A0Performs codes and programs systems using Structured Query Language (SQL). Produces accurate and maintainable code for test automation and software utilities using programming languages (Java). Identifies risks and develops contingency plans in anticipation of test automation issues. Implements process...

  • Senior Full Stack Software Engineer

    3 weeks ago

    Merrimack, New Hampshire, United States Fidelity TalentSource LLC Full time

    About the RoleAs a Senior Full Stack Software Engineer at Fidelity TalentSource LLC, you will be responsible for designing, developing, testing, and supporting our Contact Center platform and engineering. This platform provides our voice, email, and web chat communication channels, serving over 20M clients and processing more than 35M customer interactions...

  • Senior Software Engineer

    3 weeks ago

    Merrimack, New Hampshire, United States Fidelity TalentSource LLC Full time

    Job SummaryFidelity TalentSource LLC is seeking a highly skilled Senior Software Engineer to join our Risk Engineering chapter. As a technical leader, you will be responsible for developing and enhancing Compliance and Risk products in a collaborative agile team.About the RoleWe are looking for a technical expert with a strong engineering focus and passion...

  • Software Engineer

    4 weeks ago

    Merrimack, United States Softworld Inc Full time

    Job Title: 80338 - Software EngineerJob Location: Merrimack NH 03054 Onsite Requirements:DSP (digital signal processing)C/C++MATLAB or PythonJob Description: Responsibilities

  • Principal Software Engineer/Developer

    2 months ago

    Merrimack, United States Fidelity TalentSource LLC Full time

    Job Description:Position Description: Builds high quality, robust, efficient analytical solutions and software applications. Conceptualizes software solutions through programming languages and creates packaged solutions using PL/SQL, Python, Shell Scripting, SQL, and Linux. Develops optimized database modules in Oracle PL/SQL to balance large volume data....

  • Senior Software Engineer

    6 months ago

    Merrimack, United States Fidelity TalentSource LLC Full time

    Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Software Engineer in Merrimack, NH, Westlake, TX, or Durham, North Carolina! Senior Software Engineer In FFIO Market Data organization, we continually challenge the status quo, to process and deliver millions...

  • Senior Software Engineer

    3 weeks ago

    Merrimack, New Hampshire, United States Fidelity TalentSource LLC Full time

    About the RoleFidelity TalentSource LLC is seeking a skilled Senior Software Engineer to join our team. As a key member of our engineering team, you will be responsible for designing, developing, and maintaining high-quality software solutions that meet the needs of our customers.Key ResponsibilitiesDesign and develop software solutions using a variety of...

  • Senior Full Stack Software Engineer

    4 weeks ago

    Merrimack, New Hampshire, United States Fidelity TalentSource LLC Full time

    Job Description:The RoleWe are seeking an experienced Senior Full Stack Engineer to join our team and contribute to the development of our Managed & Advisory suite of applications. As a key member of our squad, you will be responsible for designing and developing high-quality, testable, and reliably deployed code for sophisticated products and components.The...

  • Senior Software Engineer

    4 weeks ago

    Merrimack, New Hampshire, United States Fidelity TalentSource LLC Full time

    About the RoleFidelity TalentSource is seeking a highly skilled Senior Software Engineer to join our team. As a key member of our technology team, you will be responsible for designing, developing, and maintaining complex software systems. Your expertise will be crucial in helping our investment teams evolve their investment processes, to meet both...