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Customer Service Agent

3 months ago

Temple, United States CornerStone Staffing Full time

CornerStone Staffing has partnered with a customer that is a Major Hospital in the Temple area hiring Customer Service Rep. If you have 1+ year of call center experience along with stable work history then we want to talk to you

Job Title: Customer Service Rep

Location: Temple, TX - on-site

Pay: $15.50/hr

Schedule: Must be flexible to work an eight hour schedule for five days a week between Monday - Sunday: 7:00 AM 10:30 PM.

Job Description:

  • Answering phones for public and internal customers

  • Documenting and dispatch of work requests

  • Responsible for Monitoring environmental alarms: doors, gates, parking lot intercoms & CCTV

  • Responsible for providing feedback to leadership regarding ways to improve processes

Requirements:

  • Must have 1+ year call center experience

  • Must have a stable work history - no job hoppers

  • Healthcare experience is preferred

  • Excellent and written communication skills resulting in positive communication

  • Extreme attention to detail and the ability to prioritize activities

  • Experience with using healthcare web-based applications - ability to work in a paperless environment

  • Ability to work collaboratively with others

  • High school diploma or GED required

  • Flu vaccination is required for this specific job opportunity

Application Process Includes:

  • Skills Testing

  • Drug testing

  • Background check