Shift Lead

1 week ago


Winter Haven, United States Walgreens Full time

Job Description

  • Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.
  • Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
  • Models and delivers a distinctive and delightful customer experience.

Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Responsible for holding store keys to open and close without management as necessary.
  • Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
  • Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
  • Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
  • Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
  • Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
  • Assist with ensuring the Outdate program is followed with team members.
  • Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
  • Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Assist at Pharmacy out window as requested.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Responsible for bag checks of team members before leaving the store.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Attends training and completes PPLs requested by Manager.
  • Obtains and maintains valid PTCB certification or pharmacy license as required by state.
Communications
  • Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
  • Reports disciplinary issues and customer complaints to management.

External Basic Qualifications

  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications

  • Prefer the knowledge of store inventory control.
  • We will consider employment of qualified applicants with arrest and conviction records.

    An Equal Opportunity Employer, including disability/veterans.

    The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefitsPDN-9d9db09e-de88-4ccf-ade7-4b41300cf278

  • Shift Lead

    2 months ago


    Winter Park, United States Top Shelf Pizza LLC Part time $14 - $16

    Marcos Pizza - 763 S Orlando Ave, Winter Park, FL 32789Orlando, FloridaShift Lead - Marco's Pizza.About the Job:Marco's Pizza Shift Lead - Lake Buena Vista (near Disney).Responsibilities include but are not limited to:Ensuring the delivery of high-quality products and customer service, as well as adhering to all procedures and policies and making sure the...

  • Nursing Team Lead

    6 days ago


    Winter Garden, Florida, United States Winter Garden Rehabilitation and Nursing Center Full time

    Job SummaryWe are seeking a skilled Nursing Team Lead to oversee the weekend shift at our facility. This role requires strong leadership and clinical skills to ensure high-quality patient care.


  • Winter Park, Florida, United States Jenis Splendid Ice Creams LLC. Full time

    About the RoleWe are seeking a highly motivated and experienced Team Leader to join our Winter Park team. As a Team Leader, you will be responsible for leading shifts, scooping and serving ice cream to customers, making waffle products, running the register with cash management responsibilities, keeping the shop clean, changing out buckets of ice cream, and...

  • Canvassing Shift Lead

    1 month ago


    New Haven, United States HomeWorks Energy, Inc. Full time

    Canvassing Shift LeadHIRING NOW: $500 Service Bonus New England Smart Energy is hiring community outreach Canvasser's starting at $25 an hour plus commission! Responsibilities: Use your people skills from previous entry level sales roles, retail or customer service positions to engage directly with your community going door to door with your canvassing team....


  • Winter Haven, United States Protouch Staffing Full time

    Job DescriptionJob DescriptionAllied - Speech Therapist - TravelGross Pay (weekly): $1330.0Taxable Pay (weekly): 480.0Non-taxable Pay (weekly): 850.0Shift: daysLocation: Winter Haven, FLScheduled Hours : 32Company DescriptionWe are one of the leading healthcare staffing companies in the US. Our ethos is to deliver the best healthcare staffing solutions to...

  • Operational Team Lead

    2 weeks ago


    Winter Springs, Florida, United States Wendy's Full time

    Job OverviewWe are seeking an experienced and motivated Shift Manager to lead our team at Wendy's. As a Shift Manager, you will be responsible for overseeing daily restaurant operations, ensuring exceptional customer service, and driving sales growth.ResponsibilitiesAs a Shift Manager, your key responsibilities will include:Leading a high-performing team of...


  • Winter Haven, United States Genie Healthcare Full time

    We are looking for a Travel Speech Language Pathologist Allied for a great Travel allied job in Winter Haven, FL.This Speech Language Pathologist Travel allied job pays for 36 hours a week for 6 weeks. With Wanderly you can compare Travel assignment salary from leading Travel assignment agencies in the United States.With Wanderly you can chat and apply to...


  • Winter Haven, Florida, United States BayCare Health System Full time

    Company Overview:BayCare Health System is a leading healthcare provider in the region, committed to delivering high-quality patient care and innovative treatments.Estimated Salary: $65,000 - $85,000 per yearJob Description:We are seeking a skilled Radiation Therapist to join our team at BayCare Health System. As a Radiation Therapist, you will play a...


  • Winter Haven, United States Axis Medical Staffing Full time

    Axis Medical Staffing is seeking an experienced Speech Language Pathologist for an exciting Travel Allied job in Winter Haven, FL. Shift: 5x8 hr days Start Date: 12/30/2024 Duration: 6 weeks TOP RANKED TRAVEL NURSING COMPANY IN THE NATION BY BLUEPIPES DescriptionReady for your next adventure? Axis Medical Staffing, one of the leading Travel Nursing...


  • Winter Haven, United States Axis Medical Staffing Full time

    Axis Medical Staffing is seeking an experienced Speech Language Pathologist for an exciting Travel Allied job in Winter Haven, FL. Shift: 5x8 hr days Start Date: 12/30/2024 Duration: 6 weeks TOP RANKED TRAVEL NURSING COMPANY IN THE NATION BY BLUEPIPES DescriptionReady for your next adventure? Axis Medical Staffing, one of the leading Travel Nursing...


  • Winter Haven, United States Axis Medical Staffing Full time

    Axis Medical Staffing is seeking an experienced Speech Language Pathologist for an exciting Travel Allied job in Winter Haven, FL. Shift: 5x8 hr days Start Date: 12/30/2024 Duration: 6 weeks TOP RANKED TRAVEL NURSING COMPANY IN THE NATION BY BLUEPIPES DescriptionReady for your next adventure? Axis Medical Staffing, one of the leading Travel Nursing...


  • Winter Haven, United States Ascend Full time

    Job Description: CDL-A DEDICATED COMPANY TRUCK DRIVERS, WE'VE GOT WHAT MATTERS MOST TO YOU! WEEKLY HOME TIME TOP PAY and INDUSTRY LEADING BENEFITS QUALITY EQUIPMENT EXCELLENT COMPANY CULTURE CDL-A dedicated truck drivers choose to drive for Ascend because we have our priorities straight and we are people obsessed! At Ascend, we focus on what drives you,...


  • Winter Haven, United States VISTA Staffing Solutions Full time

    Are you an Emergency Medicine Physician, searching for your next exciting locum tenens opportunity? This position with one of VISTA's healthcare partners in New Haven, Florida might just be the opportunity for you! Opportunity Highlights Schedule: 9 and 12 Hour-Shifts Available. Day and Night Coverge Needed. Job Setting: No Trauma Designation. 50 ED...


  • Winter Park, Florida, United States Veterinary Emergency Group Full time

    About UsVeterinary Emergency Group (VEG) is a leading emergency veterinary care provider with hospitals across the United States.We are revolutionizing emergency medicine with a customer-first mentality and a true, employee-centric work environment. Our team is dedicated to delivering uncompromised standards of nursing care and exceptional patient...


  • Winter Haven, United States Pediatrix Medical Group Full time

    body>Neonatal Nurse Practitioner (PT/Hourly)Overview We have an exciting opportunity for a certified per diem Neonatal Nurse Practitioner to join our practice in Winter Haven Women's Hospital. We provide services at Winter Haven Women's Hospital which is part of the BayCare Health System * The hospital is the area's premier health facility dedicated to the...


  • Winter Haven, United States BayCare Full time

    Job DescriptionJoin the team that is revolutionizing health care – BayCare Health System Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a...


  • Winter Haven, United States BayCare Full time

    Job DescriptionJoin the team that is revolutionizing health care – BayCare Health System Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a...


  • Winter Haven, Florida, United States ATC Palm Beach County Full time

    About ATC Healthcare ServicesWe are a leading provider of healthcare professionals to hospitals and facilities nationwide. Our team is dedicated to delivering exceptional care and support to patients and families.Job Summary:We are seeking a skilled Speech-Language Pathologist to join our team in Winter Haven, FL. The successful candidate will provide...


  • Winter, Wisconsin, United States CleanPower Full time

    Are you looking for a flexible and rewarding part-time opportunity? CleanPower, a leading facility services provider, is seeking a diligent 2nd shift cleaner to join our team at our Hayward, WI location.About the Role:We are seeking a detail-oriented individual who can maintain a clean and safe environment for our clients. As a 2nd shift cleaner, you will be...


  • Winter Haven, United States BayCare Health System Full time

    Where Expertise Meets Compassionate Care!At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a...