Veterinary Emergency Lead Coordinator

1 day ago

Winter Park, Florida, United States Veterinary Emergency Group Full time

About Us

Veterinary Emergency Group (VEG) is a leading emergency veterinary care provider with hospitals across the United States.

We are revolutionizing emergency medicine with a customer-first mentality and a true, employee-centric work environment. Our team is dedicated to delivering uncompromised standards of nursing care and exceptional patient outcomes.

Job Summary

This role requires a skilled and experienced Veterinary Technician Shift Lead to manage the workflow of the nursing care team at our VEG practices. The successful candidate will be responsible for coordinating and facilitating the work flow, ensuring the quality of patient care, team wellness, and professional growth.

Key Responsibilities

  • To facilitate and manage workflow of the nursing care team at VEG practices each shift.
  • To distribute the workload to appropriately trained individuals in as efficient a manner as possible to deliver uncompromised standards of nursing care.
  • To serve as a coordinator and have an overall picture of the status of the floor at any given time.
  • To promote a supportive atmosphere among the team and facilitate the work flow.
  • To ensure that all shift roles have been designated and are in communication with the team regarding any changes needed.
  • To provide on-the-floor help during shifts where most appropriate as a floater.
  • To guide the team to use downtime productively including identifying opportunities for training, projects, and self-care.
  • To facilitate shift start and wrap up activities such as patient and facility rounds and workstation organizing to smoothly transition between shifts.
  • To coordinate and contribute to team huddles with the doctor at the beginning of every shift to establish team focus and set a positive and collaborative tone.
  • To address interpersonal conflicts in the moment that arise on shift, ensuring that interpersonal conflicts are not affecting workflow or patient care.
  • Maintain integrity of all shifts for standard policies (e.g. presence of food on treatment floor, mask compliance, etc).
  • Work with the team on communication of incidents on the floor (medical mistakes, notable events/issues, status report) from a team and improvement focused perspective.
  • Determine when on-call staff needs to be utilized and coordinating with the doctor on shift.

Requirements

Credentialed as a veterinary technician (CVT, RVT, LVT, LVMT) in the location of the VEG practice (or enrolled in the VEG Credential Support Program) strongly preferred.

Veterinary technician specialist (VTS) certification will lead to additional considerations in practice role and compensation.

The salary for this role is approximately $65,000 - $80,000 per year, based on experience and qualifications.

About the Benefits

We offer a competitive benefits package, including:

  • Health, Vision, and Dental Insurance
  • Unlimited Continuing Education opportunities - we want to help you grow in your career
  • Flexible work schedules for a true work-life balance
  • Groceries sent to the hospitals weekly for the staff to enjoy, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc

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