Communications Systems Specialist II

2 months ago

Leesville, United States Abacus Technology Corporation Full time

Overview

Abacus Technology is seeking a Communications Systems Specialist to provide audio and video teleconference support for Fort Johnson. This is a full-time position.

Responsibilities

  • Provide specialized system engineering services and operational support for communication systems, including data, voice, and video applications.
  • Support the installation, maintenance, troubleshooting, and optimization of VoIP/VoSIP technology, utilizing industry best practices and tools such as Call Manager and Unified Communications systems.
  • Provide technical support for VoIP networks, system upgrades, and equipment procurement while ensuring compliance with DOD/Federal acquisition processes.
  • Provide O&M support for new, existing, and future VoIP/VoSIP systems, including Call Manager and Avaya Session Border Controller (SBC) services.
  • Install, configure, troubleshoot, and maintain enterprise network devices, including layer 2 and 3 switches, routers, and in-line encryption devices.
  • Manage and maintain Call Managers, Gatekeepers, and Gateway equipment across networks, ensuring optimal performance and capacity for VoIP traffic.
  • Conduct analysis of network characteristics, document communication system requirements, and develop integration and transition plans.
  • Support planning related to communication systems interface, frequency threats, signal processing, and COMSEC key management.
  • Inspect communication facilities, troubleshoot connectivity issues, and design alternative architectures to address system shortcomings.
  • Develop and maintain circuit-level VoIP diagrams, provide trend analysis, and recommend solutions to prevent future system degradations.
  • Ensure cybersecurity compliance by providing accurate VoIP diagrams and supporting NetOps capabilities to manage VoIP/VoSIP functions.

Qualifications

3+ years experience in system engineering services for communication systems, with a focus on data, voice, and video applications. Bachelor’s degree in a related field desired. Must be Security+ certified. Cisco Certified Network Professional - Voice (CCNP-Voice) or Cisco Certified Specialist certifications (Collaboration Core, Call Control & Mobility) are desired. Familiar with DOD/Federal system acquisition management processes and methodologies. Must be detail oriented and have excellent problem-solving and analytical abilities. Strong communications skills and the ability to work professionally with all levels of an organization. Must be a US citizen and hold a current Secret clearance.

Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

EOE/M/F/Vet/Disabled

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