Retail Service Specialist

3 weeks ago


West Covina, United States Automobile Club of Southern California Full time
Retail Service Specialist

We are looking forsomeone who will thrive in a sales and service environment. We’llprovide the training you need on an array of AAA products andservices to interface with members with confidence. This trainingwill help you meet your individual and team cross-selling andupselling goals. You’ll also have the opportunity to advance withskill based pay increases, quarterly bonuses, and career growth(90% of our managers are promoted fromwithin).

This is an excitingentry level position in our branch network and ideal for candidatesinterested working in a teamwork environment interfacing with AAAmembers.

This positionfulfills member requests such as: taking passport photos, planningroad trips, distributing maps and tour books, cashiering duties,and other services formembers.

Our branch hours ofoperation are Monday through Friday 9am – 5pm and Saturday 10am –2pm. We are closed on Sundays and mostholidays.

Qualifications:
• Experience in retail sales, banking or similar customerservice/sales environment
• Proven ability to exceedassigned sales or service quality goals
• Ability towork overtime including Saturdays
• Experience withMicrosoft Office basics
• Ability to travel locally whennecessary
• A high school diploma or GED
•Successful completion of background check and drugscreening

The starting payrange for this position is $22.00-$23.00 per hour. Additionally, you will be eligible to participate in our incentiveprogram based upon your team and individualperformance.

Remarkablebenefits:
•    Health coveragefor medical, dental, vision
•    401(K)saving plan with company match AND Pension
•   Tuition assistance
•    PTO forcommunity volunteer programs
•   Wellness program
•    Employeediscounts (membership, insurance, travel, entertainment, servicesand more)Auto Club Enterprises isthe largest federation of AAA clubs in the nation. We have 14,000employees in 21 states helping 17 million members. The strength ofour organization is our employees. Bringing together and supportingdifferent cultures, backgrounds, personalities, and strengthscreates a team capable of delivering legendary, lifetime service toour members. When we embrace our diversity – we win. All of UsWith our national brand recognition, long-standing reputation since1902, and constantly growing membership, we are seekingcareer-minded, service-driven professionals to join ourteam.

“Through dedicated employees weproudly deliver legendary service and beneficial products thatprovide members peace of mind andvalue.”

AAA is an EqualOpportunityEmployer

TheAutomobile Club of Southern California will consider for employmentall qualified applicants, including those with criminal histories,in a manner consistent with the requirements of applicable federal,state, and local laws, including the City of Los Angeles’ FairChance Initiative for Hiring Ordinance (FCIHO), the UnincorporatedLos Angeles County (ULAC) regulation, and the California FairChance Act (CFCA). 



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