Senior Banking Customer Service Specialist

4 weeks ago


Jacksonville, United States Collabera Full time

Job Details:  Title: Senior Banking Customer Service Specialist Location: Jacksonville, FL 32256 Duration: 06 months of contract | Onsite   Pay Range:  $29/Hr. to $30/Hr.   Benefits:  The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)    Job Description:  Deliver exceptional service to top-tier bank, high-revenue (Platinum) commercial and business clients within a major banking enterprise Provide high-quality service to commercial/business clients, including large corporate and high-revenue Platinum customers Handle 85–90% of inquiries via email (non–call center environment) Manage basic service requests Take occasional phone calls for escalations or sensitive client situations Support clients on a variety of business-level service needs There is available for relocation.



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