Medical front desk representative

4 weeks ago


City of Orange, United States HealthEcareers - Client Full time

RESPONSIBILITIES

  • Greets patients, family members, and other visitors in a professional and welcoming manner
  • Maintains efficient flow throughout the registration process
  • Answers the telephone, directs calls appropriately, takes accurate messages, and promptly delivers messages to the appropriate individuals
  • Updates the Patient Care Team via Electronic Health Records (EHR)
  • Collects payments and provides patient receipts; Posts self-pay charges; accurately reconciles daily billing slips to the daily schedule
  • Scans insurance cards, processes insurance verifications
  • Updates patient records, including demographics, insurance coverage, HIPAA documents, and financial waivers
  • Schedules appointments in accordance with departmental guidelines
  • Communicates promptly and clearly all problems, concerns, and issues to the Office Supervisor or Office Manager
  • Is consistently professional in appearance and demeanor; displays an upbeat, cheerful attitude including maintaining composure in stressful situations, reliability, and integrity
  • Performs other related duties as assigned

REQUIREMENTS

  • Possesses good verbal and written skills
  • Demonstrates excellent organizational skills and is detailed-oriented Is able to efficiently
  • prioritize tasks and to multi-task, when necessary
  • prioritize tasks and to multi-task, when necessary
  • Excellent time management; attention to details; precision and accuracy in written reports and records
  • Bilingual/Fluent English, Spanish, Portuguese, or Creole

QUALIFCATIONS

  • High school diploma or GED
  • Minimum of three years front desk experience in the medical field, preferred

Job Type: Full-time

Salary: From $18.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Healthcare setting:

  • Medical office
  • Private practice
  • Telehealth

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Morning shift
  • Weekends as needed

Work Location: In person



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