Field Service Representative I

2 weeks ago

Fort Walton Beach, United States AEVEX Aerospace Full time

AEVEX Aerospace is looking for a motivated Field Service Representative that will ensure the high quality of customer service. The goal is to maximize customer commitment and the prosperity of business by producing results in a timely manner.


Essential Functions:

  • The primary task is that of an avionic system or mechanic system FSR.
  • Performs all matters pertaining to the daily maintenance and inspection.
  • Provides CONUS M-Systems Field support for mission systems maintenance.
  • Provides OCONUS deployment support.
  • Advise on logistics and operation of advanced electronic/electro-optic (EO)/radar avionics systems.
  • Provide on-site/on-equipment engineering assistance and technical advice including troubleshooting, engineering analysis and interpretation of results to customer personnel.
  • Interface with customer personnel at all levels.
  • Assist with all aspects of equipment operations including installation, maintenance, operation techniques, adjustment, calibration, trouble shooting, bench check, routine maintenance, inspection, and intermediate level repair.
  • Provide advice in the identification of, and instruction on the use of special tools, handling equipment and test equipment associated with avionic systems.
  • Provide advice and assistance on the use of and interpretation of Technical orders, Engineering Change Proposals, and other related technical publications.
  • Provide on-going surveillance of shop maintenance and safety practices, provide technical advice, and recommend corrective measures necessary to ensure adequate maintenance and safety procedures are followed to minimize future problems.
  • Provide liaison through which information related to maintenance and operational problems can be quickly disseminated up/down the chain of command.
  • Perform other duties as assigned.

Qualifications

  • Ability to obtain and maintain a Secret DOD Clearance/ US Citizenship Required
  • Completion of training requirements mandated by customer.
  • Bachelor's degree in a related field preferred
  • Must have 1-4 years of related experience in Avionics.
  • The ability to read and interpret schematics, drawings, and block diagrams.
  • Requires extensive experience with stated systems, preferably with MRI systems hardware in service with DOD agencies worldwide.
  • Experience in troubleshooting, operation, modification, and inspection methods relative to the installed systems is essential. - MTS A/B or MX series turret experience preferred.
  • Excellent communication skills, both oral and written.

AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits.


About AEVEX Aerospace

AEVEX Aerospace, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Massachusetts, New Mexico, North Carolina, Ohio, and Virginia.


Equal Employment Opportunity:

AEVEX Aerospace is an Equal Opportunity Employer, and we value Diversity, Equity, & Inclusion. We welcome candidates with diverse strengths, experiences, backgrounds, and capabilities, who share a passion for 'Empowering People to Make the World a Safer Place

Applicants who are offered employment from AEVEX Aerospace, LLC ("AEVEX") will be subject to a background check by a third party. Prior to the background check being conducted, the applicant will be required to complete disclosure and authorization forms authorizing AEVEX to conduct a background check. The authorization is made in electronic form and will only be shared with individuals who have a business need to review the information to make employment decisions. During the background process, applicants will verify personal information such as the below. An applicant who provides incomplete information will be disqualified from employment at AEVEX.



    • Criminal Convictions (misdemeanor and felony).

    • Prior Employment History

    • Educational History



AEVEX reserves the right to disqualify a candidate based on the results of the background investigation.


At AEVEX Aerospace, we are committed to maintaining a drug-free workplace to ensure the safety and well-being of our employees and customers. As such, we require drug screening for all positions where an offer is provided. Failure to receive a negative result on this test may result in forfeiture of any employment offer prior to the start of employment. Although several states have recently legalized the possession and use of certain drugs for recreational and/or medical purposes, AEVEX adheres to a strict zero-tolerance drug use policy, in accordance with federal laws that take precedence over state laws.

Applicants who are offered employment from AEVEX Aerospace, LLC ("AEVEX") will be subject to a background check by a third party. Prior to the background check being conducted, the applicant will be required to complete disclosure and authorization forms authorizing AEVEX to conduct a background check. The authorization is made in electronic form and will only be shared with individuals who have a business need to review the information to make employment decisions. During the background process, applicants will verify personal information such as the below. An applicant who provides incomplete information will be disqualified from employment at AEVEX.



  • Criminal Convictions (misdemeanor and felony).
  • Prior Employment History
  • Educational History

AEVEX reserves the right to disqualify a candidate based on the results of the background investigation.

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