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Associate Application Integration Engineer

3 months ago

Owings Mills, United States CompuGroup Medical Inc. Full time

Gemeinsam gestalten wir die Zukunft von E-Health.

CompuGroup Medical ist eines der führenden E-Health Unternehmen weltweit und verfolgt eine wichtige Mission. Mehr als 9.200 hochqualifizierte Mitarbeiterinnen und Mitarbeiter geben jeden Tag ihr Bestes und stehen für nachhaltige Lösungen bei ständig wachsenden Anforderungen im Gesundheitswesen. Unser Purpose leitet uns bei allem, was wir tun: “Niemand soll leiden oder gar sterben, nur weil einmal irgendwann oder irgendwo eine medizinische Information fehlt.“. Dabei bieten wir unsere Leistungen einer einzigartigen Kundenbasis mit über 1,6 Millionen Nutzerinnen und Nutzern an, darunter Ärzte, Zahnärzte, Apotheken und sonstige Gesundheitsprofis in ambulanten und stationären Einrichtungen. Mit eigenen Standorten in 20 Ländern und Produkten in 60 Ländern weltweit erwirtschaftete die CompuGroup Medical im Jahr 2022 einen Jahresumsatz von EUR 1,13 Mrd.

Create the future of e-health together with us by becoming an Associate Application Integration Engineer

At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.

Your Contribution

  • Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
  • Interdepartmental liaisons between LABDAQ Technical Support, LABDAQ Implementation, LABDAQ Sales Teams along with the various third-party systems.
  • Maintain Integration projects as scheduled and assigned.
  • Document all work performed towards any project into SAP. 
  • Follow up with clients and vendors to ensure HL7 testing has been performed between vendors and by the client.
  • Be able to troubleshoot and think outside the box for potential solutions and workarounds.

Your Qualification:

  • Excellent knowledge of computer networking and permissions.
  • Able to document customer related issues and resolutions in CRM. 
  • The employee must occasionally travel in order to do software HL7 implementation at client’s site.
  • Performs and coordinates complex analysis, testing and support services for assigned projects.
  • Performs and coordinates project timelines with clients and third party vendors for the purpose of HL7 implementation and support.
  • Provides complex application support and guidance to end users.
  • Able to quickly assess problems and identify resolutions.

What you can expect from us:

  • Purpose: Become part of an important missions. At the interface between healthcare and digitization we create the future of e-health.
  • Communities: At CGM the people and diversity are in the center of our attention.
  • Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives.
  • Security: We offer a secure workplace in a crisis-proof market.
  • All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance.
  • Work environment: Modern workplaces, flexible working hours, hybrid work options and much more

Convinced? Submit your application now Please make sure to include your salary expectations as well as your earliest possible hire date.

We create the future of e-health.

Become part of a significant mission.