Entry Level Customer Service Representative

2 weeks ago


Bala Cynwyd, United States Empire Management Group, Inc Full time

We are seeking a (CSR) Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services



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