Cunard - Hotel Operations and Revenue Manager (Chief Purser) - Worldwide

1 month ago

Overland Park, United States Carnival UK Full time
Cunard - Hotel Operations and Revenue Manager (Chief Purser)

Recognised throughout the world for our elegance, style and service excellence, Cunard are offering an exciting opportunity for a Hotel Operations and Revenue Manager (Chief Purser) to join our teams onboard. Join us and begin your new career with Cunard.

As a Hotel Operations and Revenue Manager (Chief Purser) you will be leading and supporting the Hotel Operations team onboard a luxury Cunard ship. You will help to develop and empower your leaders to resolve Guest queries in a professional and efficient manner and oversee the ships administration and clearance procedures. You will also be responsible for ensuring that onboard revenue targets are met, including revenue partners.

Are you thoughtful and proud to deliver a world class service to our guests Are you a problem solver who uses initiative to meet customer demands to deliver excellence Are you a refined and conscientious individual who can adapt to ever changing situations

If so you could be ideally suited to the Hotel Operations and Retail Manager position.

To join Cunard in this fantastic role you must have the following:

  • Experience of managing a large team in a similar role onboard a cruise ship environment
  • Ability to speak and write in fluent English
  • Demonstrated experience of delivering exceptional Guest service
  • Experience of marketing sales promotions, market research and / or sales analysis
  • Experience of working with the cruise, travel or leisure industry


It takes great passion and real dedication to maintain our position at the top. That's why people are at the heart of our journey delivering the highest standards to our valued customers. With support to help you reach your potential, attractive company benefits and incredible employee offers on discounted cruises we want your career with us to be successful and fun.

We are working hard to build a flexible and inclusive culture. As part of our culture difference is valued and our people can be themselves. We welcome applications from everyone because inclusivity is at the heart of everything we do. We do not discriminate on the basis of age, disability, gender, race, religion or belief, sexual orientation, marriage & civil partnership and pregnancy & maternity.

Crew are recommended to be up-to-date with their COVID-19 vaccinations prior to joining a ship, if available

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