New Student Enrollment Coach
3 weeks ago
40 Hours | Flexible schedule to meet department needs; days, evenings, and/or weekends required
Position SummaryDevelop, plan, coordinate, implement, assess, and report on programming, processes, outreach and activities that will increase the recruitment and retention rate of new students of all populations.
Essential Job Functions and ResponsibilitiesDevelop and maintain collaborative relationships with schools, community agencies, and local employers to reach prospective studentsCommunicate deadlines, application procedures, financial aid processes, placement measures, and other critical enrollment functions to prospective new students and familiesPlan, implement, coordinate, and evaluate all new student recruitment activities including outreach efforts, campus visits, internal and external presentations, programs, events, etc.Demonstrate and possess a strong understanding of cultural competency and be able to communicate effectively to different audiencesAnalyze application and enrollment trends to proactively develop and adjust recruitment strategiesCoordinate large-scale programming both internally (Meet MCC [formerly MCC Night], Sophomore Career Day, Senior Day Off, etc.) and externally (High School parent nights, Financial Aid Info Sessions, K-12 Open Houses, D47 Parent Academy, etc.)Identify opportunities to expand partnerships, create recruiting strategies, and implement initiativesIdentify new recruitment markets, develop plans for outreach, and implement strategiesUtilize the CRM system to effectively track, communicate with, and report on prospective studentsWork collaboratively with colleagues to communicate and execute best practices in recruitmentCompile, prepare, and maintain accurate and detailed records on recruitment activitiesSupport Admissions processes, including application processing, transcript entry, etc.Develop appropriate education plans and advise students on selection of coursesAssist with the facilitation of New Student Orientation by presenting college information and advising students on selection of coursesCollaborate with the Testing Center to transition students from placement/GED and other testing to admissionsCollaborate with other departments to accomplish enrollment goals of the college (non-credit, career services, workforce development, etc.)Identify, coordinate, and implement collaborative opportunities with academic divisions to increase enrollment (i.e. college and career readiness, program tours, targeted high school classroom visits, etc.)Establish and maintain relationships with faculty, students, and alumni as effective partners in student recruitingAssume additional duties as assigned by immediate supervisorRequired QualificationsAssociate’s degree from a regionally accredited institutionValid Illinois driver’s licenseTwo years of customer service, sales and/or recruitment experienceDesired Qualifications:Bachelor’s and/or Master’s degree from a regionally accredited institution preferredExperience in a higher education setting preferredVerbal and written fluency in Spanish preferredExperience with a CRM system preferred
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