Sr. IT Business Analyst

Vaco is hiring experienced Business Analysts for multiple opportunities in Cincinnati, Ohio.

The Business Analyst role is fully onsite in downtown Cincinnati.

Thea ideal candidate will have deep, professional experience working in a waterfall environments and knowledge of the Agile process.

We are looking for someone who understands the Business Requirements lifecycle with the ability to hit the ground running.

Some of the key skills needed to be successful in this role include:

• At least 8-10 years of professional, IT Business Analysis experience
• Comfortable with working 100% onsite in downtown Cincinnati (with in person interview)
• Ability to operate and execute job responsibilities with minimal direction.
• Solid waterfall experience
• Comfortable with a Gap Analysis
• Financial or insurance domain experience is a nice plus
• Experience working on call center related projects and applications is an added bonus, but not required

Job Description:

• Delivery of high-quality project deliverables and meeting target delivery date.
• Utilizes a variety of elicitation techniques to deliver high quality project deliverables in support of project delivery.
• Responsible for planning and monitoring activities related to business analysis. Performs stakeholder analysis and selects appropriate project approach and estimates business analysis effort regarding project deliverables. Requests assistance and support when needed.
• Builds and maintains strong working relationships with program and project managers to ensure clear understanding of program and project goals, objectives, scope, and deliverables.
• Responsible for elicitation of requirements documentation which may include supporting multiple delivery methodologies while collaborating with multiple business analysts to deliver a comprehensive package of project deliverables when delivering a semi-complex to complex project.
• Confirms and communicates stakeholder needs. Collaborates with technology partners to identify solution options. Ensures solutions are well documented and understood by all project stakeholders. Ensures traceability of multiple types of requirements to business objectives, test cases and solutions.
• Effectively communicates and documents project needs via deliverables such as RAP (Requirements Analysis Package) documents, user stories, diagrams, process flows, and data mapping documents. Ability to identify multiple types of requirements and documents these as needed.
• Ensures clear, concise, and consumable deliverables are documented and approved by all project stakeholders.
• Ensures hand-off of documentation across multiple business analysts is understood and occurs as needed. Requests assistance and support when needed.
• Conveys an appropriate sense of urgency when risks and issues arise throughout the delivery of projects as related to project deliverables as well as potential need for prioritization and escalation.
• Coordinates and facilitates meetings with representatives from all levels of the organization, vendors and regulatory agencies as required to support planning, validation, and final deployment processes. Seeks guidance from management as needed with expectation to develop increased independence regarding decision making.
• Assists with the interpretation of requirements into feasible options, considering technical and business constraints, and communicates options to the stakeholders.
• Articulates the distinction between types of requirements and delivery methodologies (waterfall, agile, and iterative).
• Demonstrated experience creating and working in a team culture that is committed to collaborative cross- functional relationships and service excellence.
• Leadership responsibilities include:
• Mentors and coaches others in business analysis documentation techniques, standards, and best practices.
• Proactively pursues self-development and improvement in delivery assurance skills on a control basis.
• Works with moderate supervision and is empowered to make an established range of decisions, escalating to management when necessary and updating management on a regular basis.
• Establishes and maintains positive working relationships with associates and vendors at all levels. Requests assistance and support when needed.
• Establishes, fosters, and maintains working relationships with project stakeholders and other groups throughout the organization.
• Acts as a change agent across the enterprise in support of best practices and where applicable, advocates PMO services.
• Performs other duties as assigned by management.

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR may access our policies here.

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:

• the individual’s skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.