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Patient Access Representative
2 months ago
CornerStone Staffing is Hiring: 20+ Patient Access/Benefit Verification Representatives in Cary, North Carolina
Join our team at one of the largest independent specialty pharmacies specializing in rare diseases and cancer medications. We re seeking enthusiastic candidates to fill over 20 Patient Access/Benefit Verification Representative positions.
Location: North Fort Worth/Alliance area (100% On-Site)
Pay: $21.35/hr
Schedule: Monday Friday, shifts available between 8 AM - 8 PM EST. Flexibility for overtime and weekends.
Training: 8 AM - 5 PM for 4 weeks; work schedules will be provided after training.
Key Responsibilities:
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Accurately enter and manage all communications and documentation in the client platform.
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Utilize available resources to secure copay assistance for patients and communicate these options to providers and patients.
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Update providers on patient status and document these updates in the client platform.
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Initiate prior authorizations based on clinical notes from providers via online portal, phone, or fax.
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Assist patients with completing applications for financial assistance and follow up to ensure all applications are complete.
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Track and manage applications with third-party entities until an assistance determination is made.
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Handle inbound calls from patients, clients, physicians, and clinics regarding services, financial support programs, and application inquiries.
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Coordinate with the Patient Benefit team to begin the pharmacy dispensing process once assistance outcomes are determined.
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Triage prescriptions to preferred pharmacies or hub providers when direct service is not possible.
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Report adverse events (AEs) and product complaints (PCs) to clinicians as needed.
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Perform other duties as assigned by the Supervisor.
Qualifications:
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High School Diploma required.
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Minimum of 1 year of experience in Benefits Verification, Benefits Investigation, Claims, Copay Assistance, or Pharmacy.
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At least 1 year of data entry experience, including profile creation and medication knowledge.
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Prior pharmacy experience is a plus.
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Strong communication skills and attention to detail.
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Flexibility with scheduling and willingness to take a typing test.
Don t miss out on this opportunity to join a dedicated team APPLY TODAY and make a meaningful impact in patient care.
