Venue Consultant

Job Location: Academy of Contemporary Music (ACM@UCO) - Oklahoma City, OK

Position Type: Staff

Salary Range: $17.92 - $17.92 Hourly

Position Classification

Regular, full-time, hourly, non-exempt and benefit-eligible staff position. For more benefit information visit Why Work at UCO?

General Schedule

The position requires availability during evenings and weekends, including on-call responsibilities. The successful candidate must have a smartphone to receive communications through calls, texts, or emails from authorized personnel.

This is an essential role, and the candidate may be required to report to work during inclement weather conditions.

Position Overview

Coordinate the logistics of events such as conferences, seminars, special promotions, programs, camps, and/or direct mail campaigns. Organize events and programs from the conception to clean-up; to include schedule staff, catering, contracts, venue and layout. Plan and administer events following budget guidelines and requests. Assist in evaluating the program and give information to leadership.

Job Duties

• Responsible for event bookings and customer/student relations for the ACM@UCO venue facilities
• Coordinates student performances and showcases directly with faculty as required by classes such as Live Performance Workshop (LPW), Performance Showcase, Dynamic Stage Presence and Music Business Capstone
• Meets to consult with customers/students to determine desired outcome for events to include obtaining information regarding events, event dates and times, estimated number of participants, media and set-up needs
• Uses good judgment to regulate the requests of customers/students in order to comply with ACM@UCO venue facility policies and procedures
• Offers suggestions of established room arrangements and other creative presentation details based upon the abilities of the facility and staffing
• Responsible for event specific scheduling of BDC student workers/studio techs
• Coordinates use of equipment in room in conjunction with Advanced Live Sound students
• Inputs in a timely manner, the proper reservation information data into the calendar and inspects reserved rooms for accuracy, compliance and completion of event requests
• Provides upcoming event schedules on regular basis to the ACM@UCO Executive Director, set-up staff, audio/visual staff and all other appropriate departments to insure the delivery of all necessary services for the events
• May address and resolve problem situations with unsatisfied customers/students
• Responsible for securing artist contracts and required paperwork for processing in conjunction with Executive Director and Business Manager
• Oversees the daily operations of the ACM@UCO Business Development Center and reports directly to Executive Director
• Assists with Public Relations and Marketing needs for ACM@UCO and other services requested for Business Development Center
• May assist in the departmental goal setting, strategic planning and assessment of ACM@UCO
• Maintains a customer-service attitude and uses positive interpersonal communication skills
• Promotes positive school/community relations
• Demonstrates positive, collaborative and effective interpersonal relationships with administrators and colleagues
• Provide technical audio-visual, multi-media, and services for meetings, conferences, training sessions, and events
• Continually updates skills and knowledge relative to the position
• Performs other duties as assigned
• Teaches university-level classes as needed. Any hours taught will be paid at the adjunct rate.

Qualifications/Experience Required

Bachelor’s degree in job related field or 4+ years of work experience or equivalent combination of education and experience.

Knowledge/Skills/Abilities

• Experience working in a live music venue
• Experience working with local, regional, and national performing acts
• Ability to communicate effectively
• Ability to work with others in team environment
• Read and comprehend instructions
• Demonstrate respect in interactions; Honesty and Integrity
• Ability to effectively determine which area of the facility best suits the needs for the event and presenting the facility on a regular basis to our customer
• Must be available to meet with customer and show facilities on multiple floors
• Must be available to work evening and weekend hours
• Attention to detail and the ability to follow a set system of policies and procedures
• Excellent communication and organization skills
• Proven job skills in a detail-oriented position
• Proven abilities in the coordination and scheduling of events and related functions
• Must possess excellent customer relation skills, as this position requires meeting with customers and assisting them in the planning of their events, and suggesting the appropriate facilities, layouts and services to enhance their function
• Ability to make appropriate decisions and give instructions in the absence of the Executive Director of ACM@UCO

Physical Demands
Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.