Director, Strategic Information Management

About Clark University:

Founded in 1887, Clark was one of the first all-graduate institutions in the United States. Today the University is a highly-ranked, student-centered institution educating approximately 2,350 undergraduate and 1,150 graduate students to be imaginative and contributing citizens of the world and to advance the frontiers of knowledge and understanding through rigorous scholarship and creative effort. This commitment to scholarship and inquiry reflects the University's commitment to "challenge convention and change our world" and to address issues of critical importance to society. It is also reflected by Clark's many national and international distinctions, including recognition for its diversity and inclusion efforts, innovation, community engagement and impact, as a top green campus, and for having a distinguished geography and international development program. Clark has also been included in the groundbreaking Colleges that Change Lives guide since it was first published in 1996.

Clark is located in Worcester, Massachusetts, a dynamic, diverse city "on the rise." The second largest city in New England, Worcester is home to 11 institutions of higher learning and is increasingly recognized for its growing healthcare and biotechnology communities, its thriving cultural scene, and as a vibrant food hub.

Job Description:

Reporting to the Senior Director of Strategic Information Management, the Director off Strategic Information Management (SIM) is responsible for database management, advancement reporting, gift recording, data integrity and data security. They also manage special projects as assigned by the Senior Director of SIM.

The Director will bring sound management expertise and a high degree of professionalism to facilitate the achievement of the division's goals. This is accomplished through standard setting, establishing accountability mechanisms, reporting, and forecasting, providing advice and consultation to the University's senior development and administrative staff. All of this is done while keeping up to date on best practices and advances in technology in these areas.

The Director collaborates closely with the Development Gift Officers, as well as other members of the Advancement Staff, Accountants in the Financial Services Office, external auditors, and various university departments to oversee the handling of donations. This role serves as the Advancement point of contact in charge of coordinating with the Financial Services Office for the annual internal audit.

This position requires an individual who is highly detail-oriented with a critical degree of accuracy regarding data entry and analysis; ability to prioritize work and to perform multiple tasks simultaneously while adhering to deadlines; good problem-solving and analytical skills; ability to take responsibility, to work well as a team member and to work independently; ability to understand and follow directions and policies and procedures; ability to deal with confidential data; good interpersonal and organizational skills.

• Manages the daily work of the Gift Processing and Records Processing staff and ensures that all pledges and gifts to the University are documented and processed accurately and promptly.
• Develops and runs various reports for reviewing the data integrity of pledges, gifts, event registrations and biographical updates and ensures that necessary corrections to the data are completed where discrepancies are found.
• Creates and refines a variety of statistical reports showing the performance of the Records Processing staff and ensures that processing times continue to improve on an ongoing basis.
• Develops and runs reports on the status of all outstanding commitments, gifts in designation pending, adjustments and write-offs monthly.
• Reviews all correspondence resulting from pledge and gift entry for completeness and accuracy before distribution from Advancement Services.
• Coordinates feed process of transactions into the Financial Services database.
• Reviews and distributes the daily gift report to University Advancement staff members.
• Works directly with the Financial Services Office to reconcile all business transactions on a monthly, quarterly, and annual basis.
• Establishes and documents departmental policies and procedures and updates the units manuals describing donations processing policies, procedures, systems and taxation rules and regulations. Ensures that all documentation, training, and orientation materials for Advancement Services are updated and added to the divisional file share promptly.
• All other duties as assigned by supervisor.

Requirements:

• The candidate should possess a bachelor's degree, preferably in Computer Science, Business Management, a related study or possess relevant work experience.
• 3 to 5 years of relevant experience. A strong proficiency in accounting, financial controls, and information systems is required.
• Experience with relational databases required; Raisers Edge experience preferred.
• Must be able to review concise research documents with attention to accuracy and detail.
• Advanced computer skills required (proficiency in Microsoft). Experience with report writing software.
• Strong leadership capabilities; excellent judgement and decision-making abilities, ability to interpret and evaluate policy and procedural requirements and produce and analyze data; effective written and oral communication skills, organizational and interpersonal skills.
• Must be able to work under the pressure of time and frequent requests from multiple sources, each having their own timelines and constraints and with all levels of academic and administrative staff.

Additional Information:

As of June 1, 2023 Clark University no longer requires employees or students to be vaccinated against COVID-19. However, Clark urges all community members to follow CDC guidelines for COVID-19 vaccination, which recommend that everyone stay up to date with COVID-19 vaccines including booster doses. This is important for your own personal health as well as the health of our community.

At Clark University, we are dedicated to building a workplace that celebrates diversity and fosters inclusion. We believe that diversity of experiences, perspectives, and backgrounds leads to a more innovative and productive work environment. Our commitment to diversity, equity, and inclusion is reflected in our hiring practices, employee development programs, and campus culture. We welcome and encourage individuals of all backgrounds to join our team and contribute their unique ideas to help us achieve our goals.

Clark University offers a generous benefit package for full and, if applicable, part-time employees that include; paid time off, generous retirement plan, group health and dental insurance, life insurance, and tuition, along with use of many campus amenities. For a complete list of benefits for eligible employees visit here.

To review the Clark University Police Department Annual Security and Fire Safety Report visit here.

Application Instructions:

To be considered for this position, you must submit your credentials online. Create a Clark University Careers Account by clicking on the APPLY NOW button below. You will be able to upload the following documents, which are required for consideration:

• Resume
• Cover letter

See the FAQ for using our online system. Please contact us if you need assistance applying through this website.

Already have a Clark University Careers Account? Login to your account to add documents or update your account.

Review of applications will begin immediately and continue until the position is filled. Salary will be commensurate with skills and experience.

Applicants must be currently authorized to work in the United States for any employer.

A successful background check is required upon acceptance.