To-Go Shift Supervisor

2 weeks ago

Winter Garden, United States PF Changs Full time
P.F. Chang's Pay Range (based on experience): $20.00 - $24.00 / hour

Benefits we offer for this position:

All team members:

  • Competitive pay

  • Flexible scheduling

  • Paid on the job training

  • Opportunities for advancement – we promote from within

  • Food provided – free meal / food per shift

  • Employee referral program.

  • Exclusive team member discounts Closed on Thanksgiving and Christmas at most locations

For qualifying team members:

  • 401(k) retirement plan (based on hours worked)

  • Medical, dental and vision insurance (based on hours worked)

  • Paid sick leave (in qualifying jurisdictions)

Hiring immediately for a full time Restaurant Takeout Shift Supervisor or To-Go Shift Supervisor.

Job Summary:

The Restaurant Takeout Shift Supervisor or To-Go Shift Supervisor coordinates the daily operations of a restaurant shift and is responsible for all aspects of takeout and catering needs by providing exceptional service in a timely manner. They are responsible for packaging and labeling all items and including necessary components are included for each order, as well as cash handling.

Job Responsibilities:

  • Fast, friendly, efficient, and courteous customer service to every customer whether on-line, on the phone, or in person.

  • Understands the restaurant menu to identify the different menu items for takeout and catering, able to guide guests on choosing menu items, and ready to answer guest’s questions.

  • Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy.

  • Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations resulting in satisfactory feedback.

  • Responsibly and accurately handles money and inventory controls.

  • Effectively open and securely closes the restaurant, establishes prep needed and assigns to staffs, and completion of all responsibilities for each shift.

  • Supervises training of new Team Members, coaching and mentoring Team Members on culinary techniques and skills.

Job Requirements:

  • Previous experience is not required – we will train you

  • Have a current Food Handler’s Card where applicable, or ability to obtain food handler’s card.

  • Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s).

  • Knowledge of proper sanitation practices and safety procedures.

  • Ability to multitask and organize multiple types of orders at the same time.

  • Ability to follow all company policies, procedures, and standards.

  • Excellent customer service skills and etiquette.

  • Must be able to communicate effectively.

Why work for us?

Because it’s more than a job.  We are passionate people doing meaningful work, motivated by our purpose:  To Celebrate Life. Family. Food.

Apply Now

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  • Gather your work history, and if applicable, prepare your resume for submission. 

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